[THIN] Re: Hotfix PSE400W2KR01 will not install

  • From: "Robert K Coffman Jr - Info From Data" <bcoffman@xxxxxxxxxxxxxxxx>
  • To: <thin@xxxxxxxxxxxxx>
  • Date: Fri, 24 Mar 2006 15:35:13 -0500

Make sure TEMP is set and valid.
 
- Bob Coffman

-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of 
Matthew Shrewsbury
Sent: Friday, March 24, 2006 9:05 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Hotfix PSE400W2KR01 will not install



When I try to install hotfix PSE400W2KR01 Iâm getting the below error 
âinstallation ended prematurely because of an errorâ.



 

Event ID 1023

Product: Citrix MetaFrame Presentation Server for Windows - Update 
'PSE400W2KR01' could not be installed. Error code 1603. Additional information 
is available in the log file 
M:\DOCUME~1\ADMINI~1.COS\LOCALS~1\Temp\MSI8911f.LOG.

 

MSI8911f.LOG file shows the following near the bottom

Action start 8:50:14: 
CTX_CDF_MM_StopLogSession.D4E6CDE7_FAC1_458B_8935_048A9A1DB4A4.

MSI (c) (EC:24) [08:50:14:804]: Transforming table CustomAction.

 

MSI (c) (EC:24) [08:50:14:804]: Transforming table CustomAction.

 

MSI (c) (EC:24) [08:50:14:804]: Note: 1: 2262 2: CustomAction 3: -2147287038 

MSI (c) (EC:24) [08:50:14:804]: Transforming table CustomAction.

 

MSI (c) (EC:24) [08:50:14:804]: Transforming table CustomAction.

 

MSI (c) (EC:24) [08:50:14:804]: Note: 1: 2262 2: CustomAction 3: -2147287038 

MSI (c) (EC:24) [08:50:14:804]: Transforming table CustomAction.

 

MSI (c) (EC:24) [08:50:14:804]: Transforming table CustomAction.

 

çÍI (c) (EC:24) [08:50:14:804]: Note: 1: 2262 2: CustomAction 3: -2147287038 

MSI (c) (EC:24) [08:50:14:820]: Transforming table CustomAction.

 

MSI (c) (EC:24) [08:50:14:820]: Transforming table CustomAction.

 

MSI (c) (EC:24) [08:50:14:820]: Note: 1: 2262 2: CustomAction 3: -2147287038 

MSI (c) (EC:24) [08:50:14:820]: Transforming table Binary.

 

MSI (c) (EC:24) [08:50:14:820]: Transforming table Binary.

 

MSI (c) (EC:24) [08:50:14:820]: Note: 1: 2262 2: Binary 3: -2147287038 

MSI (c) (EC:24) [08:50:14:820]: Transforming table Binary.

 

MSI (c) (EC:24) [08:50:14:820]: Transforming table Binary.

 

MSI (c) (EC:24) [08:50:14:820]: Note: 1: 2262 2: Binary 3: -2147287038 

MSI (c) (EC:24) [08:50:14:820]: Transforming table Binary.

 

MSI (c) (EC:24) [08:50:14:820]: Transforming table Binary.

 

MSI (c) (EC:24) [08:50:14:820]: Note: 1: 2262 2: Binary 3: -2147287038 

MSI (c) (EC:24) [08:50:14:820]: Transforming table Binary.

 

MSI (c) (EC:24) [08:50:14:820]: Transforming table Binary.

 

MSI (c) (EC:24) [08:50:14:820]: Note: 1: 2262 2: Binary 3: -2147287038 

MSI (c) (EC:B0) [08:50:14:820]: Invoking remote custom action. DLL: 
M:\DOCUME~1\ADMINI~1.COS\LOCALS~1\Temp\MSI84.tmp, Entrypoint: 
CTX_CDF_MM_StopLogSession

Action ended 8:50:14: 
CTX_CDF_MM_StopLogSession.D4E6CDE7_FAC1_458B_8935_048A9A1DB4A4. Return value 1.

Action ended 8:50:14: Fatal_Error. Return value 2.

Action ended 8:50:14: INSTALL. Return value 3.

MSI (c) (EC:CC) [08:50:14:929]: Destroying RemoteAPI object.

MSI (c) (EC:8C) [08:50:14:929]: Custom Action Manager thread ending.

=== Logging stopped: 3/24/2006  8:50:14 ===

MSI (c) (EC:CC) [08:50:14:945]: Product: Citrix MetaFrame Presentation Server 
for Windows - Update 'PSE400W2KR01' could not be installed. Error code 1603. 
Additional information is available in the log file 
M:\DOCUME~1\ADMINI~1.COS\LOCALS~1\Temp\MSI8911f.LOG.

 

MSI (c) (EC:CC) [08:50:14:945]: Note: 1: 1729 

MSI (c) (EC:CC) [08:50:14:945]: Product: Citrix MetaFrame Presentation Server 
for Windows -- Configuration failed.

 

åÍI (c) (EC:CC) [08:50:14:945]: Attempting to delete file 
M:\DOCUME~1\ADMINI~1.COS\LOCALS~1\Temp\89120.msp

MSI (c) (EC:CC) [08:50:14:945]: Unable to delete the file. LastError = 32

MSI (c) (EC:CC) [08:50:14:960]: Grabbed execution mutex.

MSI (c) (EC:CC) [08:50:14:960]: Cleaning up uninstalled install packages, if 
any exist

MSI (c) (EC:CC) [08:50:14:960]: MainEngineThread is returning 1603

=== Verbose logging stopped: 3/24/2006  8:50:14 ===

 

 

1) Iâve reinstalled MSI installer version 3 on the problem server.

2) Iâve installed the same PSE400W2KR01 hotfix on another server in the farm 
without issues.

3) Iâve restarted the server a number of times.

 

What am I missingâwhy wonât it install?

Matthew Shrewsbury, MCSE+Internet MCSE 2000 CCA Server+

Network Manager

 

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