[THIN] Re: Helpdesk Ticketing
- From: "Mike Semon" <msemon@xxxxxxx>
- To: <thin@xxxxxxxxxxxxx>
- Date: Thu, 28 Feb 2008 17:00:26 -0600
Track-it is not bad and works on Terminal Server /Citrix.
http://www.numarasoftware.com/Track-It.asp?src=google
<http://www.numarasoftware.com/Track-It.asp?src=google&trm=track_it>
&trm=track_it
Is cheaper and easier to configure than something like Remedy if you don't
need all of the features of Remedy.
Mike
_____
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf
Of Greg Reese
Sent: Thursday, February 28, 2008 4:51 PM
To: Thin
Subject: [THIN] Helpdesk Ticketing
this comes up every now and then and I figured it was time to bring it up
again. Especially since I just started a new job and we need a ticketing
system.
what is everyone using these days for trouble tickets?
Greg
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