[THIN] Re: Dialog boxes not being created

  • From: Jason Patten <jasoncitrix@xxxxxxxxx>
  • To: thin@xxxxxxxxxxxxx
  • Date: Tue, 18 Aug 2009 16:20:34 -0400

Not using Re-direction as far as I know.


On Tue, Aug 18, 2009 at 2:27 PM, John Vorchak <jvorchak@xxxxxxxx> wrote:

> Are you using redirection anywhere? If so, are the framework versions and
> the gac between the client and servers sync'd? Just thinking that for some
> reason (especially on an in house app) that redirection could be getting
> confused if there is a control located in both places - even if its not
> directly associated with the app but rather something with the framework
> itself...might be worth 5 min just to check...
>
> John
>
> ------------------------------
> From: Jason Patten <jasoncitrix@xxxxxxxxx>
> Sent: 18 August 2009 13:13
> To: thin@xxxxxxxxxxxxx
> Subject: [THIN] Re: Dialog boxes not being created
>
>
> I can see, but the strange thing is that Its the same on all our servers
> and this problem Only occurs for 2 or 3 users.  And even then it seems to
> spontaneously start and then never fix until they get a different PC which
> leads me to believe its something on the client machine.
> I could try it on one server and direct the user to that machine and test.
>
>
> On Tue, Aug 18, 2009 at 12:37 PM, Jim Kenzig <jkenzig@xxxxxxxxx> wrote:
>
>> Hmm you could try changing it to 1.  But that is mostly a key for system
>> messages but some apps use it.
>> This can also be set in the control panel under error control
>> Jim Kenzig
>> Blog: http://www.techblink.com
>> Twitter: http://twitter.com/kenzig
>>
>>
>>
>> On Tue, Aug 18, 2009 at 12:02 PM, Jason Patten <jasoncitrix@xxxxxxxxx>wrote:
>>
>>> The value is 0
>>>
>>>
>>>
>>> On Tue, Aug 18, 2009 at 9:59 AM, Jim Kenzig <jkenzig@xxxxxxxxx> wrote:
>>>
>>>> Also what is the following key set to on the server in the registry?
>>>> HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Windows\ErrorMode.
>>>>
>>>> Jim Kenzig
>>>> Blog: http://www.techblink.com
>>>> Twitter: http://twitter.com/kenzig
>>>>
>>>>
>>>>
>>>> On Tue, Aug 18, 2009 at 9:53 AM, Jim Kenzig <jkenzig@xxxxxxxxx> wrote:
>>>>
>>>>> Are the Apps Java Apps or browser dependent?
>>>>> Jim Kenzig
>>>>> Blog: http://www.techblink.com
>>>>> Twitter: http://twitter.com/kenzig
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> On Tue, Aug 18, 2009 at 9:21 AM, Jason Patten 
>>>>> <jasoncitrix@xxxxxxxxx>wrote:
>>>>>
>>>>>> I have this issue occasionally, and I have never found a good
>>>>>> resolution.
>>>>>> With some users, their apps stop creating pop-up dialog boxes.  If
>>>>>> they disconnect, and reconnect to the session, the dialog box is there 
>>>>>> and
>>>>>> they can proceed normally.
>>>>>> The box is not being created behind the app, I have verified that.
>>>>>> Also when this does occur the users generally have the latest client.
>>>>>> As a fix I have tried updating the video drivers, updating the
>>>>>> client.  Clean RE-installs of the client, and Clean re-installs of 
>>>>>> Previous
>>>>>> versions of the client.
>>>>>> The only fix we have ever found is to Re-install windows on the cient
>>>>>> machine.
>>>>>>
>>>>>> The applications this happens in are an in-house accounting app, and
>>>>>> ADP Timesaver.  I have seen it in one or two other apps as well but not 
>>>>>> as
>>>>>> often.
>>>>>> I am at a complete loss for what to try next.  The only consistent
>>>>>> thing I have noted is the users seem to all have Intel based graphics 
>>>>>> cards.
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>
>>>>
>>>
>>
>

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