[THIN] Re: Dialog boxes not being created

  • From: Jim Kenzig <jkenzig@xxxxxxxxx>
  • To: thin@xxxxxxxxxxxxx
  • Date: Tue, 18 Aug 2009 09:53:34 -0400

Are the Apps Java Apps or browser dependent?
Jim Kenzig
Blog: http://www.techblink.com
Twitter: http://twitter.com/kenzig



On Tue, Aug 18, 2009 at 9:21 AM, Jason Patten <jasoncitrix@xxxxxxxxx> wrote:

> I have this issue occasionally, and I have never found a good resolution.
> With some users, their apps stop creating pop-up dialog boxes.  If they
> disconnect, and reconnect to the session, the dialog box is there and they
> can proceed normally.
> The box is not being created behind the app, I have verified that. Also
> when this does occur the users generally have the latest client.
> As a fix I have tried updating the video drivers, updating the client.
> Clean RE-installs of the client, and Clean re-installs of Previous versions
> of the client.
> The only fix we have ever found is to Re-install windows on the cient
> machine.
>
> The applications this happens in are an in-house accounting app, and ADP
> Timesaver.  I have seen it in one or two other apps as well but not as
> often.
> I am at a complete loss for what to try next.  The only consistent thing I
> have noted is the users seem to all have Intel based graphics cards.
>
>
>
>

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