[THIN] Citrx XPe and Backup Exec 9 IDR option

  • From: <Dave.Boatman@xxxxxxxxxxxxxx>
  • To: <thin@xxxxxxxxxxxxx>
  • Date: Fri, 1 Aug 2003 11:23:36 +0100

Is anyone out there using Backup Exec 9 (build 4454) with the intelligent
disaster recovery option on a Citrix server XPe (FR3 CD installation but
farm set at FR2 level) (drives remapped by citrix - C=M,D=N,E=O, using W2K
SP4) ?

 

And more to the point.. has anybody successfully restored this via the IDR
CD (automated restore - minimum interaction) and a good backup on a remote
media server ?

It's not going well for me !!

 

http://seer.support.veritas.com/docs/259441.htm says it works but I can't
seem to get it to work...

 

It seems to get confused after the restore (which worked correctly). It
reboots and then asks for the SP4 CD. It seems to go through trying to copy
various files from the CD e.g. NT5INF.CAT (and not the CA_  version which is
on the CD - so I had to point it off to the local copy of this file). It
eventually finishes copy files and wants both the original W2K server CD and
the SP4 CD. If you feed it through this process it eventually gets to the
point that it says its going to reboot. 

It reboots but you can't load up the CMC, various icons on the quick start
menu ( internet explorer etc) are missing.

 

Error Message when starting the CMC says - The management Console for
Metaframe XP could not be started because there was an error in creating the
process. Would you like more details ? (Y/N)

 

Then...

 

Error code 1813 (0x715) occurred while attempting to execute "with working
directory 'M:\PROGRA~1\Citrix\ADMINI~1'

 

I'd say that it looks like the short names are not being corrected after
restore.. I read a technote last night and this said that this had been
fixed but I'm not convinced. I've tried another restore and same thing..

 

If anyone has any ideas? I'd be really grateful. 

 

Just one good piece of news .... At least this is on my test network and
thankfully not the main live production farm !!.... 

 

 

Dave Boatman 

 



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