[THIN] Re: Citrx XPe and Backup Exec 9 IDR option
- From: <Dave.Boatman@xxxxxxxxxxxxxx>
- To: <thin@xxxxxxxxxxxxx>
- Date: Fri, 8 Aug 2003 16:59:42 +0100
A heads up for those of you using Backup Exec 9.0 with IDR on your Citrix
boxes...
After talking to Veritas , they are going to talk to Citrix over this. It
appears that the testing of the IDR option may have been done on Xpe without
a feature release.. and my FR3 / W2K SP4 may be causing the error when
restoring...
Anyway here's a way to restore your systems...
If installing on a new blank HDD - create the partitions the same size as
your original installation and format.
E.g. you used to have 4Gb M 6Gb N on your old drive.. create a 4+6 GB
partition on your new drive... This is only to get around a seemingly
cosmetic error when changing the drive mapping later on. This error appears
when the IDR wizard has changed the drive mappings
Follow the technote 259441 for drive remapping
After the installation finishes you may get an error saying the W2K
signature is incorrect.. click OK and the machine will reboot.
)My machine had to reboot 3 times)
Eventually it will ask for the SP4 CD. Insert a cd with a expanded version
of SP4 - i.e. i386 folder on it. You may be able to point the installer to
M:\winnt\servicepackfiles\i386 (if installed on your machine)
Let it go through the Windows 2000 finalising and finally it'll reboot.
Once it reboots I installed the remote agent and did a restore of the M$ and
the systemstate.
(Drive N$ always restored correctly from the IDR)
Reboot the server and your back in action.
Not exactly a tidy solution..
I hope this helps someone
Dave Boatman
-----Original Message-----
From: Dave Boatman
Sent: 01 August 2003 11:24
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Citrx XPe and Backup Exec 9 IDR option
Is anyone out there using Backup Exec 9 (build 4454) with the intelligent
disaster recovery option on a Citrix server XPe (FR3 CD installation but
farm set at FR2 level) (drives remapped by citrix - C=M,D=N,E=O, using W2K
SP4) ?
And more to the point.. has anybody successfully restored this via the IDR
CD (automated restore - minimum interaction) and a good backup on a remote
media server ?
It's not going well for me !!
http://seer.support.veritas.com/docs/259441.htm says it works but I can't
seem to get it to work...
It seems to get confused after the restore (which worked correctly). It
reboots and then asks for the SP4 CD. It seems to go through trying to copy
various files from the CD e.g. NT5INF.CAT (and not the CA_ version which is
on the CD - so I had to point it off to the local copy of this file). It
eventually finishes copy files and wants both the original W2K server CD and
the SP4 CD. If you feed it through this process it eventually gets to the
point that it says its going to reboot.
It reboots but you can't load up the CMC, various icons on the quick start
menu ( internet explorer etc) are missing.
Error Message when starting the CMC says - The management Console for
Metaframe XP could not be started because there was an error in creating the
process. Would you like more details ? (Y/N)
Then...
Error code 1813 (0x715) occurred while attempting to execute "with working
directory 'M:\PROGRA~1\Citrix\ADMINI~1'
I'd say that it looks like the short names are not being corrected after
restore.. I read a technote last night and this said that this had been
fixed but I'm not convinced. I've tried another restore and same thing..
If anyone has any ideas? I'd be really grateful.
Just one good piece of news .... At least this is on my test network and
thankfully not the main live production farm !!....
Dave Boatman
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