How many users are connecting to this server? What is the size of the ntuser.dat of these users? And are you sure that the user?s hive is being unloaded properly when the log off? Are you running UPHClean and have you enable event logging for UPHClean? Joe _____ From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Nuno Jose Sequeira Sent: Wednesday, October 27, 2004 7:26 AM To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: AW: Re: Windows cannot load your profile. Please increase the registry size and restart the computer. Well... as Torben said, even increasing the registry size to above 200Mb will not work. I used 256Mb and despite the average of the server's registry being 130Mb it still continues to give the message and not allowing the users to connect.... _____ From: Claus, Torben [mailto:Torben.Claus@xxxxxxxxxxxxxxxxxxx] Sent: quarta-feira, 27 de Outubro de 2004 14:57 To: thin@xxxxxxxxxxxxx Subject: [THIN] AW: Re: Windows cannot load your profile. Please increase the registry size and restart the computer. Mmh ? NTREGOPT will compact the physical Size of the Registry on the HDD not the content inside - so for that case here it don?t do anything to solve the Problem? From the Author: ?Note that the program does NOT change the contents of the registry in any way,? Correct me plz if I?m wrong? greetings Mit freundlichen Grüßen Torben Claus HKL BAUMASCHINEN Lademannbogen 130 22331 Hamburg Tel: 040-53802-381 Fax: 040-53802-809 _____ Von: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] Im Auftrag von Robert K Coffman Jr - Info From Data Corporation Gesendet: Mittwoch, 27. Oktober 2004 15:24 An: thin@xxxxxxxxxxxxx Betreff: [THIN] Re: Windows cannot load your profile. Please increase the registry size and restart the computer. Also a program called NTREGOPT will compact your registry files if they have any whitespace in them. Make a repair disk before using! - Bob Coffman -----Original Message----- From: Rick Mack [mailto:thin-bounce@xxxxxxxxxxxxx]On Behalf Of Rick Mack Sent: Tuesday, October 26, 2004 10:53 PM To: thin@xxxxxxxxxxxxx Subject: RE: [THIN] Re: Windows cannot load your profile. Please increase the registry size and restart the computer. Hi Nuno, I assume you've maxed out the maximum registry size? If the servers are still set to the defaults, then your problem is quite simple, there's not enough registry space.. My Computer > properties > advanced > performance options > change > registry size > maximum registry size. Try 216 MB. Used to see a problem in NT 4 where the software hive got too big and really squeezed the amount of registry left to load user profiles. This could conceivably also happen on win2k. Check the size of the Software hive under \winnt\system32\config. If it's a lot bigger than about 40-45 MB, there could be a problem. regards, Rick Ulrich Mack Volante Systems _____ From: thin-bounce@xxxxxxxxxxxxx on behalf of Nuno Jose Sequeira Sent: Wed 27/10/2004 12:44 AM To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: Windows cannot load your profile. Please increase the registry size and restart the computer. Hi, The servers reboot every day at night, and everyday (when the connections are intense) we have that same message: Windows cannot load your profile. Please increase the registry size and restart the computer. Windows cannot log you on because the profile cannot be loaded. Contact your network administrator. DETAIL- Insufficient system resources exist to complete the requested service. But how about those settings on PagedPoolSize and PoolUsageMaximum? Do you think it should be removed? How can I fix this? Thanks. Nuno _____ From: Landin, Mark [mailto:Mark.Landin@xxxxxxxxxxxxxxxx] Sent: terça-feira, 26 de Outubro de 2004 15:23 To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: Windows cannot load your profile. Please increase the registry size and restart the computer. The telling sign would be if the behavior persists across reboots. If a reboot doesn't make the error go away, then it's not anything UPHClean is going to fix. I had this same problem some time ago and the answer was indeed to twiddle the PagedPoolSize and PoolUsageMaximum. If that doesn't work, I'm stuck. _____ From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Joe Shonk Sent: Tuesday, October 26, 2004 8:28 AM To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: Windows cannot load your profile. Please increase the registry size and restart the computer. Download and install UPHClean from the Microsoft web site. This could due to profile not unloading properly and stealing system resources. Joe _____ From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Nuno Jose Sequeira Sent: Tuesday, October 26, 2004 5:00 AM To: thin@xxxxxxxxxxxxx Subject: [THIN] Windows cannot load your profile. Please increase the registry size and restart the computer. Our customer is having problems with their Citrix servers: 4 Citrix MTF XPe FR3 servers w/ 60 users (1 server with 4Gb RAM, 1 with 1,5Gb, another with 1Gb and the last one with 700MB) They are getting this error ID: 1000 Windows cannot load your profile. Please increase the registry size and restart the computer. Windows cannot log you on because the profile cannot be loaded. Contact your network administrator. DETAIL- Insufficient system resources exist to complete the requested service. I've used many Microsoft's advices like: http://support.microsoft.com/kb/312362/EN-US/ And setup the registry on ALL the servers like: RegistrySizeLimit = 256Mb AND Value name: PoolUsageMaximum Data type: REG_DWORD Radix: Decimal Value data: 40 Setting the value at 40 informs the Memory Manager to start the trimming process at 40 percent of PagedPoolMax rather than the default setting of 80 percent. Value name: PagedPoolSize Data type: REG_DWORD Radix: Hex Value data: 0xFFFFFFFF Setting PagedPoolSize to 0xFFFFFFFF allocates the maximum paged pool in lieu of other resources to the computer. This setting consumes a lot of Page Swap, and I've also found out that we are still having the same MSG error mainly on the 4Gb RAM server and on the 1.5Gb RAM! Could you please help us? This is becoming critical and users cannot login to the servers!!! Thanks. Regards, Nuno ############################################################################ ######### This e-mail, including all attachments, may be confidential or privileged. Confidentiality or privilege is not waived or lost because this e-mail has been sent to you in error. If you are not the intended recipient any use, disclosure or copying of this e-mail is prohibited. If you have received it in error please notify the sender immediately by reply e-mail and destroy all copies of this e-mail and any attachments. All liability for direct and indirect loss arising from this e-mail and any attachments is hereby disclaimed to the extent permitted by law. ############################################################################ ######### ############################################################################ ######### This e-mail, including all attachments, may be confidential or privileged. Confidentiality or privilege is not waived or lost because this e-mail has been sent to you in error. If you are not the intended recipient any use, disclosure or copying of this e-mail is prohibited. If you have received it in error please notify the sender immediately by reply e-mail and destroy all copies of this e-mail and any attachments. All liability for direct and indirect loss arising from this e-mail and any attachments is hereby disclaimed to the extent permitted by law. ############################################################################ #########