Hi Nuno, Sounds like you're hitting the wall earlier than expected. Let's go at it in a different way since adjusting the RSL maybe isn't working as it should. So accepting that your functional RSL is 130 MB, for whatever reason, the challenge is how to squeeze more users into the amount of registry you have. I need some more information before we go ahead. How big is your average ntuser.dat? How big is the Software hive? How many users do you have logged on when you run out of registry? regards, Rick Ulrich Mack Volante Systems ________________________________ From: thin-bounce@xxxxxxxxxxxxx on behalf of Nuno Jose Sequeira Sent: Wed 27/10/2004 10:35 PM To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: AW: Re: Windows cannot load your profile. Please increase the registry size and restart the computer. Rick, Thanks for the info. Our client profiles are stored on server connected to Citrix servers through a Gb/s LAN. It takes about 10-20s for each user profile to load into Citrix servers.... Our average registry size on Citrix servers is about 130Mb, and the RSL is 256Mb. I don't know which value we should use because we tried everything... Do you know which settings you should use in the registry of Citrix servers to tune-up the RSL? Reading the Microsoft Technotes, the RSL is 80% of PagedPoolSize. How about setting up like this: Key:[HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control] Value Name: RegistrySizeLimit Data Type: REG_DWORD Data:(0xffffffff = maximum) HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\SessionManager\MemoryManagement\ Value name: PagedPoolSize Data type: REG_DWORD Radix: Hex Value data: 0xFFFFFFFF Setting PagedPoolSize to 0xFFFFFFFF allocates the maximum paged pool in lieu of other resources to the computer. And forget the PoolUsageMaximum setting? Does anyone recomend this? If not what then? Any ideas? Thanks. Nuno ________________________________ From: Rick Mack [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Rick Mack Sent: quarta-feira, 27 de Outubro de 2004 13:20 To: thin@xxxxxxxxxxxxx Subject: RE: [THIN] Re: AW: Re: Windows cannot load your profile. Please increase the registry size and restart the computer. Nuno, Forget about the other memory parameters! Don't change anything but the maximum size of the registry. (as per previous instructions!) If you don't feel comfortable with 216 MB, make it 150 MB but make it bigger. The registry size taken up by each profile is the size if %userprofile%\ntuser.dat, NOT the file size of the whole profile. I agree with Rob that the total "file" size of the profiles is too big, logins must be terribly slow. You should be aiming at a size no bigger than 2-4 MB. Download a trial copy of Treesize Professional (free version also available) http://www.jam-software.com/treesize/index.shtml that will let you easily find out what part of the profile is too big. regards, Rick Ulrich Mack Volante Systems ________________________________ From: thin-bounce@xxxxxxxxxxxxx on behalf of Nuno Jose Sequeira Sent: Wed 27/10/2004 8:46 PM To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: AW: Re: Windows cannot load your profile. Please increase the registry size and restart the computer. Well... the settings that I found were from other guys having this problem and they just used those settings which are in this Microsoft's Technote: http://support.microsoft.com/kb/312362/EN-US/ The thing is that those settings consume a lot of page swap and the server's HDD will be working intensively... in fact analyzing the server's Page Swap from Load Monitor in CMC, it usually gets above 80% of load... I'll still waiting for some help on this... Every help or hint would be greatly appreciated!! :) Thanks! Regards, Nuno ________________________________ From: Claus, Torben [mailto:Torben.Claus@xxxxxxxxxxxxxxxxxxx] Sent: quarta-feira, 27 de Outubro de 2004 11:31 To: thin@xxxxxxxxxxxxx Subject: [THIN] AW: Re: Windows cannot load your profile. Please increase the registry size and restart the computer. Ok - i got no solution - but: Maybe I'm wrong but the size of your profiles doesn't matter for the Problem you have. 'Cause the system is telling you that you have to increase the Registry Size... When you look under HKEY_USERS you will see the current loaded Users and their Reg-Settings. And under HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\hivelist you can see which ntuser.dat belongs to the ID... So the Data in your Profiles doesn't increase the amount of Data in the Registry - not directly... We got the same Problem here: Win2k MF XPa And we are fighting with this Registry-Size for a while and there is a build in Registryfile-Size-Limit in Windows2k - so we can set a higher value, but Windows doesn't recognize it... 130 MB seems to be the Limit here... Because when the Reg-Size reached 125MB the System is telling the "can't load Profile...increase Reg-Size"-Shit. In Windows 2003 this Limit is gone - so we are planning to "Upgrade" our Farm to Win2003... But how about those settings on PagedPoolSize and PoolUsageMaximum - can anybody explain this plz? Mit freundlichen Grüßen Torben Claus HKL BAUMASCHINEN Lademannbogen 130 22331 Hamburg Tel: 040-53802-381 Fax: 040-53802-809 ________________________________ Von: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] Im Auftrag von Nuno Jose Sequeira Gesendet: Mittwoch, 27. Oktober 2004 12:08 An: thin@xxxxxxxxxxxxx Betreff: [THIN] Re: Windows cannot load your profile. Please increase the registry size and restart the computer. Hi, Yes I've done that of course, and it doesn't work. The servers reboot every day at night, and everyday (when the connections are intense) we have that same message: Windows cannot load your profile. Please increase the registry size and restart the computer. Windows cannot log you on because the profile cannot be loaded. Contact your network administrator. DETAIL- Insufficient system resources exist to complete the requested service. I also used the settings on PagedPoolSize and PoolUsageMaximum. How can I solve this? I know the user's roaming profile is big but it's because of many settings they have like folder redirection and stuff... Thanks. Nuno ________________________________ From: Rob Beekmans [mailto:R.Beekmans@xxxxxxxxx] Sent: quarta-feira, 27 de Outubro de 2004 10:48 To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: Windows cannot load your profile. Please increase the registry size and restart the computer. no this error is about the size of the registry.....just increase the size....computer properties/advanced/performance/pagefile and on that page. I think it as default something like 55MB.....just increase it. and your users profiles are 40MB? why are they getting this big? did you allow temporary internet files to be stored in the profile? I alsways put the temp int file on the home drive for instance and make sure it's only 1MB large...default it's way to large. profiles over 5MB are not workable....IMHO Met vriendelijke groeten / With kind regards Rob Beekmans Technical Consultant A-Tree Automatisering St. Annastraat 167 / 6524ET Nijmegen Business Phone: +31 24 6452000 Business Fax: +31 24 6450463 Business website: http://www.a-tree.nl <http://www.a-tree.nl/> Business E-mail: R.Beekmans@xxxxxxxxx Private E-mail: RobBeekmans@xxxxxxxxxxxxx Private E-mail: rob.beekmans@xxxxxxxxx - Disclaimer - "De informatie verzonden met dit e-mail bericht en de bijlagen is uitsluitend bestemd voor de geadresseerde(n). Gebruik van deze informatie door anderen dan de geadresseerde(n) is verboden. Indien u dit e-mail bericht bij vergissing heeft ontvangen, wilt u dan de verzender onmiddellijk waarschuwen en het bericht vernietigen. Het gebruik van e-mail is niet gegarandeerd veilig of foutloos; informatie kan worden onderschept, verminkt of verloren gaan; kan te laat of incompleet binnenkomen of virussen bevatten. Om deze reden neemt de verzender geen enkele verantwoordelijkheid voor fouten of wijzigingen in de inhoud van dit bericht als gevolg van het versturen via e-mail. Bij twijfel verzoeken wij u een kopie op te vragen. Alle door A-Tree verzonden E-mail is gecontroleerd op virussen." -----Oorspronkelijk bericht----- Van: Nuno Jose Sequeira [mailto:nsequeira@xxxxxxxxxxxx] Verzonden: woensdag 27 oktober 2004 11:39 Aan: thin@xxxxxxxxxxxxx Onderwerp: [THIN] Re: Windows cannot load your profile. Please increase the registry size and restart the computer. Hi, But this error is about client's profile or the servers? The profiles of clients are roaming and they have about 30-40Mb size. How can I fix this? Thanks Nuno ________________________________ From: Lode Rammelaere [mailto:Lode.Rammelaere@xxxxxxxxxxx] Sent: terça-feira, 26 de Outubro de 2004 15:51 To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: Windows cannot load your profile. Please increase the registry size and restart the computer. Check the ntuser.dat file size in the profile folder of the users, I had once a corruption of the registry hive of the profile and NTuser.dat became bigger and bigger. The registry hive should be less than 1 MB, Bye, Lode ________________________________ From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Landin, Mark Sent: dinsdag 26 oktober 2004 16:23 To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: Windows cannot load your profile. Please increase the registry size and restart the computer. The telling sign would be if the behavior persists across reboots. If a reboot doesn't make the error go away, then it's not anything UPHClean is going to fix. I had this same problem some time ago and the answer was indeed to twiddle the PagedPoolSize and PoolUsageMaximum. If that doesn't work, I'm stuck. ________________________________ From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Joe Shonk Sent: Tuesday, October 26, 2004 8:28 AM To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: Windows cannot load your profile. Please increase the registry size and restart the computer. Download and install UPHClean from the Microsoft web site. This could due to profile not unloading properly and stealing system resources. Joe ________________________________ From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Nuno Jose Sequeira Sent: Tuesday, October 26, 2004 5:00 AM To: thin@xxxxxxxxxxxxx Subject: [THIN] Windows cannot load your profile. Please increase the registry size and restart the computer. Our customer is having problems with their Citrix servers: 4 Citrix MTF XPe FR3 servers w/ 60 users (1 server with 4Gb RAM, 1 with 1,5Gb, another with 1Gb and the last one with 700MB) They are getting this error ID: 1000 Windows cannot load your profile. Please increase the registry size and restart the computer. Windows cannot log you on because the profile cannot be loaded. Contact your network administrator. DETAIL- Insufficient system resources exist to complete the requested service. I've used many Microsoft's advices like: http://support.microsoft.com/kb/312362/EN-US/ And setup the registry on ALL the servers like: RegistrySizeLimit = 256Mb AND Value name: PoolUsageMaximum Data type: REG_DWORD Radix: Decimal Value data: 40 Setting the value at 40 informs the Memory Manager to start the trimming process at 40 percent of PagedPoolMax rather than the default setting of 80 percent. Value name: PagedPoolSize Data type: REG_DWORD Radix: Hex Value data: 0xFFFFFFFF Setting PagedPoolSize to 0xFFFFFFFF allocates the maximum paged pool in lieu of other resources to the computer. This setting consumes a lot of Page Swap, and I've also found out that we are still having the same MSG error mainly on the 4Gb RAM server and on the 1.5Gb RAM! Could you please help us? This is becoming critical and users cannot login to the servers!!! Thanks. Regards, Nuno ##################################################################################### This e-mail, including all attachments, may be confidential or privileged. Confidentiality or privilege is not waived or lost because this e-mail has been sent to you in error. If you are not the intended recipient any use, disclosure or copying of this e-mail is prohibited. If you have received it in error please notify the sender immediately by reply e-mail and destroy all copies of this e-mail and any attachments. 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