[TechAssist] Re: Toshiba 52hm84 bad bulb

  • From: Jim Myers <jr.myers@xxxxxxxxxxx>
  • To: techassist@xxxxxxxxxxxxx
  • Date: Fri, 12 Jan 2007 10:36:27 -0500

Just tell them they have to pay for the lamp plus shipping regardless 
since it is a non stock item. If any doubt get at least your cost up front.

If you have ANY known good bulb around you can clip lead it into the 
socket and see if it lights up.

********************************
Since 1972                     *
Jim Myers                      *
Telrad Electronics             *
Fort Wayne Indiana             *
********************************


Marvin Berry wrote:
> I know there are a lot of you guys out there with much more experience on 
> dlps. I just got
>   this Toshiba 52HM84 with a broken bulb in. I can get the bulb for about 
> $139 plus postage. Before I call the customer and give them an estimate, 
> should I check anything else? This is only the 3rd dlp I've had in the shop. 
>    
>   I don't stock bulbs, how do you guys let your customers know it might be 
> some thing else wrong some times. I run a one man shop here in Fort Worth and 
> I am not asc.
>    
>   Thanks,
>   Marvin Berry
>   Berry's TV
>   Fort Worth,  TX      
> 
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