Just tell them they have to pay for the lamp plus shipping regardless since it is a non stock item. If any doubt get at least your cost up front. If you have ANY known good bulb around you can clip lead it into the socket and see if it lights up. ******************************** Since 1972 * Jim Myers * Telrad Electronics * Fort Wayne Indiana * ******************************** Marvin Berry wrote: > I know there are a lot of you guys out there with much more experience on > dlps. I just got > this Toshiba 52HM84 with a broken bulb in. I can get the bulb for about > $139 plus postage. Before I call the customer and give them an estimate, > should I check anything else? This is only the 3rd dlp I've had in the shop. > > I don't stock bulbs, how do you guys let your customers know it might be > some thing else wrong some times. I run a one man shop here in Fort Worth and > I am not asc. > > Thanks, > Marvin Berry > Berry's TV > Fort Worth, TX > > ----------------------------------------------------------------------------- > Remove: http://www.tech-assist.org/remove.htm > Set Vacation mailto:ecartis@xxxxxxxxxxxxx?subject=set%20techassist%20vacation > Lost Password: http://www.tech-assist.org and select "Login Problems?". > Email Archives: //www.freelists.org/archives/techassist/ > ----------------------------------------------------------------------------- Remove: http://www.tech-assist.org/remove.htm Set Vacation mailto:ecartis@xxxxxxxxxxxxx?subject=set%20techassist%20vacation Lost Password: http://www.tech-assist.org and select "Login Problems?". Email Archives: //www.freelists.org/archives/techassist/