[TechAssist] Re: Thomson relations
- From: "johnnie hoggatt" <jhoggatt@xxxxxxxx>
- To: <techassist@xxxxxxxxxxxxx>
- Date: Wed, 6 Nov 2002 16:08:58 -0800
TCE at one time mailed us a sheet with all phone no's This was great Now
phone NO's are few and far between. Most is on our dime{dollar}and like you
say WAIT TIME IS 15 TO 30 MINUTES. This is difficult to accept as fair.
Johnnie Hoggatt
617-19 Marshall
MARSHALL IL 62441
217-826 5122
fax on request same number
jhoggatt@xxxxxxxx
----- Original Message -----
From: "gatzey's tv" <gatzeys_tv@xxxxxxxxxxx>
To: <techassist@xxxxxxxxxxxxx>
Sent: Wednesday, November 06, 2002 1:37 PM
Subject: [TechAssist] Re: Thomson relations
>
> Atleast you had phone numbers. With the exception of customer service all
> of our lines to TCE are nonexistant or at our expense. If I have trouble
> repairing an inwarranty set and have to call tech line it is on my dime.
> These are never quick calls either. The time on hold alone is 15-20 mins.
> Lets here it for Thompson......
>
> Kitty
> Ontario , Canada
>
>
>
>
>
>
> >From: Royal19960@xxxxxxx
> >Reply-To: techassist@xxxxxxxxxxxxx
> >To: techassist@xxxxxxxxxxxxx
> >Subject: [TechAssist] Thomson relations
> >Date: Wed, 6 Nov 2002 15:05:32 EST
> >
> >Any of you authorixed Thomson service centers that don't like the fact
that
> >Thomson removed all the phone numbers that we need, like warr
> >administration,
> >PLEASE, when you contact them by email voice your feelings. The only way
> >they
> >might understand that you don't like being able to call war admin about a
> >question is if you tell them.
> >sorry if I'm ranting but I, again, had to email them about a claim that
> >would
> >have been settled with a phone call and I will not hear from them till
they
> >are ready to email me.
> >
> >
> >Roy E. Adams
> >Bonded TV Service
> >5158 W Forest Home Ave
> >Milwaukee, WI 53219
> >414-541-9111
> >ROYAL@xxxxxxx
> >
> >
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