[TechAssist] Re: Need Sony Salvage Unit
- From: "Tel-Tek Electronics" <teltek3@xxxxxxxxxxxx>
- To: <techassist@xxxxxxxxxxxxx>
- Date: Fri, 17 Jan 2003 13:27:32 -0500
Here's the law as it was written.
You must give the customer a Receipt (Claim Check) when you accept the unit.
You have a right to withhold the unit if the customer does not produce a
Receipt (Claim Check) when picking up the unit.
If the customer has no Receipt (Claim Check), you are not liable for
replacement.
A Receipt (Claim Check) is binding between both parties, protects you and
protects customer.
As far as not resposible for Theft or Fire, while the unit is under your
control and you have a Fire or Theft...make sure your Insurance is up to
date, you are liable.
If you and the Customer carry in a set from his Vehicle, you are liable if
it is dropped or damaged.
There are a few variances on this, but this is the law as it stands in
Canada at this time.
So the person that is accused of losing or scrapping a Sony Stereo that was
left for a year, if the guy can not produce a Receipt (Claim Check)...tell
his Lawyer to pound sand, because the customer has no Legal claim without
the Claim Check.
Putting some of these sign in you're shop such as "Not Responsible for Items
left over 90 Days....forget about it. If you have no receipt of a Registered
Letter that was sent or Refused by the customer, you have no Legal right to
Discard or Sell his unit. Don't say you phoned him numerous times, no
answer, or Customer said Sell it, if he has his Claim Check, the unit
belongs to him, unless you have a signature or form that states he has
reliquished all rights.
75 to 90 % it never comes to this, but protect yourself. Also make a
note on the "CUSTOMERS" Claim Check, if unit came in with accesories such as
Remote Control, Cables, Tape..etc.
-Ed-
----- Original Message -----
From: "Tiberius Kraemer" <ty1k@xxxxxxxxx>
To: "TechAssist" <techassist@xxxxxxxxxxxxx>
Sent: Friday, January 17, 2003 10:36 AM
Subject: [TechAssist] Re: Need Sony Salvage Unit
>
> About seven years ago a young couple brought in a television to my shop. I
> must admit, I was taken back by the striking beauty of the young lady.
>
> Anyway, I repaired the unit; she came and picked it up. She apologized for
> not having the receipt, and I told her no problem, because I remembered
her.
> She paid for the repair and was on her way.
>
> Two weeks later, the guy stopped by to pick up the TV with the receipt. I
> informed him that his wife has already picked up the unit. Here he informs
> me that the girl was his EX girlfriend, and he still wants the TV.
>
> It went to court.
>
> The judge told me in no uncertain words: (Paraphrase:) Look at the receipt
> you gave him.
>
> I did. On my own receipt it states:
>
> (Standard NEBS Service Order form Product No: 311)
>
> "No merchandise delivered without this check. Not responsible for goods
left
> over 30 days nor for loss by fire or theft."
>
> I owed him a unit, straight and simple.
>
> The judge also informed me that:
>
> This also means that if he loses the Claim Check, anyone who finds it, can
> claim the unit.
>
> Even the signature of the original owner on the Service Order means
little,
> unless the original owner can prove he is the original purchaser.
>
> I asked the judge about the second part of the statement, (Not responsible
> for goods left over 30 days nor for loss by fire or theft) for I felt that
> this was theft. He informed me that I should seek counsel from my
attorney.
>
> As if, being a judge, he could not give me a simple answer.
>
> In my opinion. I think that most of the judicial system is a fraternity of
> thieves.
>
> And life goes on.
>
>
>
> Ty
>
>
>
> Tiberius Kraemer
> Blue Star Electronics
> 3312 Silverton Rd. NE
> Salem, Oregon, 97303-2753
> Phone: 503 391 1491
> ty1K@xxxxxxxxx
>
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