[TechAssist] Re: NSA
- From: "LeRoy Westlund" <llw@xxxxxxxxxx>
- To: <techassist@xxxxxxxxxxxxx>
- Date: Thu, 5 May 2005 21:00:38 -0600
I thought you were a member of that Nesda group.
I understand it is a worn out, and defeated subject on the NesdaNet.
Regards,
LLW
LeRoy Westlund
Westlund TV & Electronics
97 North Main " I forgot,..to remember,..
Centerfield, UT 84622-0087 to forget "
Ph./Fax 435-528-3822
mailto:LLW@xxxxxxxxxx
-----Original Message-----
From: Jim Myers <jr.myers@xxxxxxxxxxx>
To: techassist@xxxxxxxxxxxxx <techassist@xxxxxxxxxxxxx>
Date: Thursday, May 05, 2005 12:35 PM
Subject: [TechAssist] Re: NSA
>This list is the only place I have ever heard of NSA. I have had a few
>follow up jobs after someplace called Decision One screwed things up,
>another NSA? And I thought they were a mortgage company! Then we have
>UPS as a competitor? I have not found any way to verify that but again I
>heard it on this list only.
>I think "We have seen the enemy and he is US"
>
>
>********************************
>Since 1972 *
>Jim Myers *
>Telrad Electronics *
>Fort Wayne Indiana *
>********************************
>
>
>Jim Myers wrote:
>> Maybe change the subject line then?
>>
>>
>> ********************************
>> Since 1972 *
>> Jim Myers *
>> Telrad Electronics *
>> Fort Wayne Indiana *
>> ********************************
>>
>>
>> LeRoy Westlund wrote:
>>
>>>I have nothing against Keyprestiege.
>>>I am trying to effectivly change the subject to NSA.
>>>I have no idea if Keyprestiege is tied into the NSA plan, or not.
>>>
>>>The subject of NSA came up in a prior post, and should not be confused
with
>>>this subject. My comments are directed at NSA, and those who support that
>>>attempt by them, to take all the service business for themslves.
>>>
>>>Regards,
>>>LLW
>>>
>>>LeRoy Westlund
>>>Westlund TV & Electronics
>>>97 North Main " I forgot,..to remember,..
>>>Centerfield, UT 84622-0087 to forget "
>>>Ph./Fax 435-528-3822
>>>mailto:LLW@xxxxxxxxxx
>>>
>>>-----Original Message-----
>>>From: Jim Myers <jr.myers@xxxxxxxxxxx>
>>>To: techassist@xxxxxxxxxxxxx <techassist@xxxxxxxxxxxxx>
>>>Date: Thursday, May 05, 2005 10:56 AM
>>>Subject: [TechAssist] Re: ServicePower Field Service Solutions Urgent
News
>>>
>>>
>>>
>>>
>>>>I think some may have the wrong idea, this is nothing more than an
>>>>improvement to the Key Prestige system to work more like Service Bench.
>>>>They support the independent service shops by dispatching work to us.
>>>>Yes they do schedule the calls but we never go without making personal
>>>>contact with the customer and we can reschedule if we need to. We can
>>>>also reject the call if we don't want it but they only dispatch a call
>>>>to us if it is within a service area defined by us. The rates are still
>>>>between the manufacturer or the 3rd party contractor and the servicer.
>>>>ServiceBench and KPI streamline the billing process by having one system
>>>>for many manufacturers and contract companies as well as steering
>>>>service calls to the local service shop best suited to handle the job.
>>>>If the customer has no warranty and no extended warranty then they are
>>>>free to use any servicer they want. Those shops who opt out of doing
>>>>warranty work will not reap the benefits by their own choice.
>>>>
>>>>
>>>>********************************
>>>>Since 1972 *
>>>>Jim Myers *
>>>>Telrad Electronics *
>>>>Fort Wayne Indiana *
>>>>********************************
>>>>
>>>>
>>>>Al L wrote:
>>>>
>>>>
>>>>>I agree with everything you said,am doing that, BUT there are people
that
>>>>>are out to kill the independent for their own selfish benefit,and I
won't
>>>>>help them do it. I have no trouble competing,with the help of my e
>>>
>>>friends.
>>>
>>>
>>>>>I also fel we will do well again,after the inefficient,wastful,huge
>>>
>>>outfits
>>>
>>>
>>>>>are gone,and the sooner the better.
>>>>>
>>>>>Al Leatherman
>>>>>224 RT. 46
>>>>>Mine Hill, NJ 07803
>>>>>973-361-5796
>>>>>WWW.ALS-TV.NET
>>>>>
>>>>>----- Original Message -----
>>>>>From: "Leonard Caillouet" <lcaillo@xxxxxxxxxxxx>
>>>>>To: <techassist@xxxxxxxxxxxxx>
>>>>>Sent: Thursday, May 05, 2005 8:31 AM
>>>>>Subject: [TechAssist] Re: ServicePower Field Service Solutions Urgent
>>>
>>>News
>>>
>>>
>>>>>
>>>>>>I am more interested in focusing on things that I can do to be better
at
>>>>>>what I do and become more efficient and productive than bitching and
>>>>>>moaning
>>>>>>about the direction of the industry. Find a niche where your skills
are
>>>>>>useful, then do everything you can to make sure that you have options
if
>>>>>>things change.
>>>>>>
>>>>>>Now, isn't this topic more appropriate for the chat list?
>>>>>>
>>>>>>Leonard Caillouet
>>>>>>Electronics World
>>>>>>1261 NW 76 Blvd
>>>>>>Gainesville, FL 32606
>>>>>>352-332-5608
>>>>>>FAX 352-332-5668
>>>>>>
>>>>>>----- Original Message -----
>>>>>>From: "Al L" <alleathe@xxxxxxxxxxxxx>
>>>>>>To: <techassist@xxxxxxxxxxxxx>
>>>>>>Sent: Thursday, May 05, 2005 8:23 AM
>>>>>>Subject: [TechAssist] Re: ServicePower Field Service Solutions Urgent
>>>
>>>News
>>>
>>>
>>>>>>I am willing to do anything necessary to prevent "National Service"
from
>>>>>>happening,or at least keep it in check.How about you guys?
>>>>>>
>>>>>>Al Leatherman
>>>>>>224 RT. 46
>>>>>>Mine Hill, NJ 07803
>>>>>>973-361-5796
>>>>>>WWW.ALS-TV.NET
>>>>>>
>>>>>>----- Original Message -----
>>>>>>From: "William Rayburn" <premtech@xxxxxxxxxxxxxx>
>>>>>>To: <techassist@xxxxxxxxxxxxx>
>>>>>>Sent: Wednesday, May 04, 2005 11:50 PM
>>>>>>Subject: [TechAssist] Re: ServicePower Field Service Solutions Urgent
>>>
>>>News
>>>
>>>
>>>>>>
>>>>>>>You're safe Perry... for now anyway.. :)
>>>>>>>
>>>>>>>William H. Rayburn, CET
>>>>>>>NESDA Member
>>>>>>>Premium Technologies
>>>>>>>PO Box 442
>>>>>>>Long Beach, Wa. 98631
>>>>>>>(360) 642-4993
>>>>>>>email: premtech@xxxxxxxxxxxxxx
>>>>>>>----- Original Message -----
>>>>>>>From: "Electric Medic" <info@xxxxxxxxxxxxxxxxx>
>>>>>>>To: <techassist@xxxxxxxxxxxxx>
>>>>>>>Sent: Wednesday, May 04, 2005 5:03 PM
>>>>>>>Subject: [TechAssist] Re: ServicePower Field Service Solutions Urgent
>>>>>>>News
>>>>>>>
>>>>>>>
>>>>>>>Bill: Oh Ok, it just deals with billing, or a different way to file a
>>>>>>>Narda
>>>>>>>I am not going to worry about it, my wife handles all that headache.
I
>>>>>>>thought it was some type of national dispatch service like NSA or NEW
or
>>>>>>>something. I was afraid that the customers would stop calling us and
>>>
>>>this
>>>
>>>
>>>>>>>ServicePower Field Service would call us or something like that. Sort
of
>>>>>>>like NEW does now. If it's just checking claims or new way of filing
>>>
>>>that
>>>
>>>
>>>>>>>won't change my end, just my office. I have enough to worry about and
>>>>>>>admin.
>>>>>>>work is not one of them.
>>>>>>>
>>>>>>>Perry Bower
>>>>>>>Electric Medic
>>>>>>>"It's Cheaper to Keep Her"
>>>>>>>http://www.electricmedic.com
>>>>>>>3850 Washington Road Suite 4C
>>>>>>>Martinez, Georgia 30907
>>>>>>>Phone: 706-8MEDIC4 (863-3424)
>>>>>>>Phone: 706-863-3474
>>>>>>>Fax: 706-863-2316
>>>>>>>mailto:info@xxxxxxxxxxxxxxxxx
>>>>>>>
>>>>>>>
>>>>>>>-----Original Message-----
>>>>>>>From: techassist-bounce@xxxxxxxxxxxxx
>>>>>>>[mailto:techassist-bounce@xxxxxxxxxxxxx]On Behalf Of William Rayburn
>>>>>>>Sent: Wednesday, May 04, 2005 7:52 PM
>>>>>>>To: techassist@xxxxxxxxxxxxx
>>>>>>>Subject: [TechAssist] Re: ServicePower Field Service Solutions Urgent
>>>>>>>News
>>>>>>>
>>>>>>>
>>>>>>>Perry,
>>>>>>>It allows you to login to the site, like Key Prestige, and get
history
>>>
>>>of
>>>
>>>
>>>>>>>your account,
>>>>>>>current dispatches, status of existing payments etc, etc. just like
it
>>>>>>>explains. Key
>>>>>>>Prestige, an after market insurance group, has been using it for some
>>>>>>>time
>>>>>>>and it works
>>>>>>>pretty well. Last four or five repairs they've scheduled me on I
used
>>>
>>>it
>>>
>>>
>>>>>>>to
>>>>>>>write out my
>>>>>>>billing to them online. I was reluctant due to the learning curve,
but
>>>>>>>it's
>>>>>>>really pretty
>>>>>>>simple.
>>>>>>>Bill
>>>>>>>
>>>>>>>William H. Rayburn, CET
>>>>>>>NESDA Member
>>>>>>>Premium Technologies
>>>>>>>PO Box 442
>>>>>>>Long Beach, Wa. 98631
>>>>>>>(360) 642-4993
>>>>>>>email: premtech@xxxxxxxxxxxxxx
>>>>>>>----- Original Message -----
>>>>>>>From: "Electric Medic" <info@xxxxxxxxxxxxxxxxx>
>>>>>>>To: <techassist@xxxxxxxxxxxxx>
>>>>>>>Sent: Wednesday, May 04, 2005 3:23 PM
>>>>>>>Subject: [TechAssist] ServicePower Field Service Solutions Urgent
News
>>>>>>>
>>>>>>>
>>>>>>>Anybody know what all this is about? See email below:
>>>>>>>
>>>>>>>Perry Bower
>>>>>>>Electric Medic
>>>>>>>"It's Cheaper to Keep Her"
>>>>>>>http://www.electricmedic.com
>>>>>>>3850 Washington Road Suite 4C
>>>>>>>Martinez, Georgia 30907
>>>>>>>Phone: 706-8MEDIC4 (863-3424)
>>>>>>>Phone: 706-863-3474
>>>>>>>Fax: 706-863-2316
>>>>>>>mailto:info@xxxxxxxxxxxxxxxxx
>>>>>>>
>>>>>>>
>>>>>>>Hello!
>>>>>>>
>>>>>>>Several appliance and consumer electronics manufacturers will soon
begin
>>>>>>>using
>>>>>>>ServicePower's Field Service Solutions ("FSS") scheduling and
dispatch
>>>>>>>software.
>>>>>>>
>>>>>>>This software enables them to send work orders directly to your
company
>>>>>>>via
>>>>>>>the
>>>>>>>web, and ultimately to pay your claims more quickly!
>>>>>>>
>>>>>>>There is no software or licensing to buy; if you can access the web,
you
>>>>>>>can
>>>>>>>get dispatches from FSS.
>>>>>>>
>>>>>>>FSS, (formerly Keyprestige, Inc.) will send work directly to you on
>>>>>>>behalf
>>>>>>>of
>>>>>>>these manufacturers, as well as ourselves, soon.
>>>>>>>
>>>>>>>Some of the benefits of the technology FSS offers are:
>>>>>>>Standard Job Portal - All OEMs on the FSS system dispatch work via
the
>>>>>>>FSS
>>>>>>>portal. It gives you the power of a singe point of entry for all
jobs
>>>>>>>from
>>>>>>>those OEMs, via a communication method you select.
>>>>>>>
>>>>>>>Consumer Ease of Scheduling - One call gives the customer an
appointment
>>>>>>>with a
>>>>>>>high confidence level they won't be missed. The time you currently
spend
>>>>>>>scheduling with the consumer is eliminated.
>>>>>>>
>>>>>>>Call Taking Simplification - Call center representatives have a
clear,
>>>
>>>up
>>>
>>>
>>>>>>>to
>>>>>>>the minute line of sight to which appointments that you truly have
open
>>>>>>>and
>>>>>>>available.
>>>>>>>
>>>>>>>Servicer Dispatch Management - The chore of trying to "make it all
fit"
>>>>>>>is
>>>>>>>greatly reduced. You tell us how many jobs to book on your behalf,
and
>>>>>>>when!
>>>>>>>
>>>>>>>Route Optimization - The artificial intelligence optimizer provides
the
>>>>>>>most
>>>>>>>efficient call routing possible, once all of your calls are handled
>>>>>>>through
>>>>>>>FSS.
>>>>>>>
>>>>>>>Reduced Turn Around Time on Claims - Claim information is
pre-populated
>>>>>>>in
>>>>>>>the
>>>>>>>KeyPrestige ClaimWorks system. There is no need to retype it,
therefore,
>>>>>>>reducing submission errors and rejections! Just add the parts and
labor
>>>>>>>details
>>>>>>>and press the submit button. Your claim is processed!
>>>>>>>
>>>>>>>To get this process started, you will receive a test email on
Thursday,
>>>>>>>05/05/05. Please click on the "ACCEPT" button within the email to
ensure
>>>>>>>that
>>>>>>>you may receive email dispatches from us correctly. You may also log
on
>>>>>>>to
>>>>>>>the
>>>>>>>FSS portal, at http://FSS.ServicePower.com, using your KeyPrestige
login
>>>>>>>ID
>>>>>>>and
>>>>>>>password to access your dispatches.
>>>>>>>
>>>>>>>You will begin receiving all of your dispatches via the FSS web
portal,
>>>>>>>at
>>>>>>>http://FSS.ServicePower.com, this summer from several job sources.
>>>>>>>
>>>>>>>We have set up several training sessions to show you how to retrieve
>>>
>>>your
>>>
>>>
>>>>>>>online
>>>>>>>dispatches. An email will be sent later confirming the time and
website
>>>>>>>address
>>>>>>>of the training sessions.
>>>>>>>
>>>>>>>Please direct questions to FSShelp@xxxxxxxxxxxxxxxx or call
>>>
>>>866-892-4377,
>>>
>>>
>>>>>>>extension 217.
>>>>>>>
>>>>>>>---------------------------------------------------------------------
---
>>>
>>>--
>>>
>>>
>>>>>>--
>>>>>>
>>>>>>
>>>>>>
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>>>>>>>Version: 7.0.308 / Virus Database: 266.11.4 - Release Date: 5/4/2005
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>>>>>>>
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>>>>>>>Version: 7.0.308 / Virus Database: 266.11.4 - Release Date: 5/4/2005
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>>>>>>Checked by AVG Anti-Virus.
>>>>>>Version: 7.0.308 / Virus Database: 266.11.3 - Release Date: 5/3/05
>>>>>>
>>>>>>
>>>>>>
>>>>>>
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>>>>>>Checked by AVG Anti-Virus.
>>>>>>Version: 7.0.308 / Virus Database: 266.11.5 - Release Date: 5/4/05
>>>>>>
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