[TechAssist] Re: Message to Alvie Rodgers & others re help received for a Hitachi DP05 PTV in my shop
- From: "Electric Medic" <info@xxxxxxxxxxxxxxxxx>
- To: <techassist@xxxxxxxxxxxxx>
- Date: Sun, 11 Dec 2005 23:42:56 -0500
Well, What was the help? Please share all threads related to this post. Why
tease us this way? Also, I never saw any help from Hitachi. Was this all
private? This thanks should have been private like the help, it's useless.
Perry Bower
Electric Medic
"It's Cheaper to Keep Her"
http://www.electricmedic.com
"We're Number One Where it Really Counts, With our Customers"
3850 Washington Road Suite 4C
Augusta, Georgia 30907
Phone: 706-8MEDIC4 (863-3424)
Phone: 706-863-3474
Fax: 706-863-2316
mailto:info@xxxxxxxxxxxxxxxxx
"WE REPAIR WITH CARE"
-----Original Message-----
From: techassist-bounce@xxxxxxxxxxxxx
[mailto:techassist-bounce@xxxxxxxxxxxxx]On Behalf Of Robert McPherson
Sent: Sunday, December 11, 2005 8:55 AM
To: techassist@xxxxxxxxxxxxx
Subject: [TechAssist] Message to Alvie Rodgers & others re help received
for a Hitachi DP05 PTV in my shop
"Alvie: Thank you VERY much for your help. I have been using the Hitachi
website for over a year and am impressed with the support you give us. I
don't know why other manufacturers won't support their product to the
service technician and the customer the way Hitachi does. Occassionally, a
customer who is interested in purchasing a new set will ask me for a
recommendation as to what brand they should buy-and for the last several
years, I have been recommending Hitachi to them for this reason. It's not
only the performance and price of a set that counts when making a purchase,
but also the serviceability during the lifecycle of the product. Hitachi is
an excellent company to deal with, and I wish you continued success."
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Thanks also to Bob Waterman, KenSmith and Larry Eastman for their help!
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How about it, fellow TechAssist contributors? Why can't other manufacturers
do the kind of support Hitachi does? This is the kind of support that builds
great loyalty to a brand.
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Robert McPherson
Louisville, KY
Telephone (502) 367-9324
Cellphone (502) 298-6997
Email rm502@xxxxxxxxxxxxx
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