[TechAssist] Message to Alvie Rodgers & others re help received for a Hitachi DP05 PTV in my shop
- From: "Robert McPherson" <rm502@xxxxxxxxxxxxx>
- To: <techassist@xxxxxxxxxxxxx>
- Date: Sun, 11 Dec 2005 08:55:14 -0500
"Alvie: Thank you VERY much for your help. I have been using the Hitachi
website for over a year and am impressed with the support you give us. I don't
know why other manufacturers won't support their product to the service
technician and the customer the way Hitachi does. Occassionally, a customer
who is interested in purchasing a new set will ask me for a recommendation as
to what brand they should buy-and for the last several years, I have been
recommending Hitachi to them for this reason. It's not only the performance
and price of a set that counts when making a purchase, but also the
serviceability during the lifecycle of the product. Hitachi is an excellent
company to deal with, and I wish you continued success."
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Thanks also to Bob Waterman, KenSmith and Larry Eastman for their help!
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How about it, fellow TechAssist contributors? Why can't other manufacturers do
the kind of support Hitachi does? This is the kind of support that builds great
loyalty to a brand.
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Robert McPherson
Louisville, KY
Telephone (502) 367-9324
Cellphone (502) 298-6997
Email rm502@xxxxxxxxxxxxx
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