[TechAssist] Re: Message to Alvie Rodgers & others re help received for a Hitachi DP05 PTV in my shop
- From: "al m" <ampm@xxxxxxx>
- To: <techassist@xxxxxxxxxxxxx>
- Date: Sun, 11 Dec 2005 09:35:32 -0500
I think I just saw that Samsung started to give support to anyone too.
Al Marquardt
ampm@xxxxxxx
Al Marquardt Electronic Repair
206 W Main
Girardville Pa. 17935
----- Original Message -----
From: "Robert McPherson" <rm502@xxxxxxxxxxxxx>
To: <techassist@xxxxxxxxxxxxx>
Sent: Sunday, December 11, 2005 8:55 AM
Subject: [TechAssist] Message to Alvie Rodgers & others re help received for
a Hitachi DP05 PTV in my shop
> "Alvie: Thank you VERY much for your help. I have been using the Hitachi
> website for over a year and am impressed with the support you give us. I
> don't know why other manufacturers won't support their product to the
> service technician and the customer the way Hitachi does. Occassionally,
> a customer who is interested in purchasing a new set will ask me for a
> recommendation as to what brand they should buy-and for the last several
> years, I have been recommending Hitachi to them for this reason. It's not
> only the performance and price of a set that counts when making a
> purchase, but also the serviceability during the lifecycle of the product.
> Hitachi is an excellent company to deal with, and I wish you continued
> success."
> --------------------------------------------------------------------------------
> Thanks also to Bob Waterman, KenSmith and Larry Eastman for their help!
> --------------------------------------------------------------------------------
>
> How about it, fellow TechAssist contributors? Why can't other
> manufacturers do the kind of support Hitachi does? This is the kind of
> support that builds great loyalty to a brand.
>
> --------------------------------------------------------------------------------
>
> Robert McPherson
> Louisville, KY
> Telephone (502) 367-9324
> Cellphone (502) 298-6997
>
> Email rm502@xxxxxxxxxxxxx
>
> -----------------------------------------------------------------------------
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