[TechAssist] Re: Gateway Plasma GTW-P42M102 zapped by staticfrom a hot secretary.
- From: Jim Myers <jr.myers@xxxxxxxxxxx>
- To: techassist@xxxxxxxxxxxxx
- Date: Fri, 02 Apr 2004 16:21:17 -0500
Got a number for Gateway tech support, (888)737-6949, only to find out
they don't sell parts, have customer call them for service! Like they
have a service shop in every little burg.
*******************************************************************************************************************
Since 1972
Jim Myers
Telrad Electronics
Fort Wayne, Indiana
Jim Myers wrote:
> Tried a different IR sensor, no help, still just three tenths of a volt
> on the output pin and ity-bitty pulses from the remote. I traced the IR
> path to IC U4 which is an 80 pin surface mount square flatpack, goes to
> pin 80. Number on U4 is 6413079F18 and it is on the board with 2 15 pin
> VGA, 1 9 pin serial and a flat panel monitor connector. Any information
> on where to get the ic or the board?
> Thanks,
> *******************************************************************************************************************
> Since 1972
> Jim Myers
> Telrad Electronics
> Fort Wayne, Indiana
>
>
> Scott Beebe wrote:
>
>>Hello Jim,
>>If you take out the IR sensor, then that would rule out the receiver. But it
>>sounds like a micro problem to me.
>>
>>
>>
>> Thanx,
>>
>>Scott Beebe
>>Ohm Electronics Inc.
>>609 W. Clinton St.
>>Ithaca NY 14850
>>Voice: (607) 273-8406
>>Fax: (607) 273-8743
>>WWW.OhmElectronicsInc.com
>>mailto:Scott@xxxxxxxxxxxxxxxxxxxxx
>>
>>Wednesday, March 31, 2004, 3:57:48 PM, you wrote:
>>
>>Jim> Are technical questions still allowed?
>>
>>Jim> This Gateway GTW-P42M102 has a sticker on the inside that says it is a
>>Jim> LG model PDP42WVSN3. The owner says a worker at the office caused a
>>Jim> static spark when she reached for the buttons on the front, now it has
>>Jim> the menu displayed over the picture all the time with the cursor bar
>>Jim> scrolling up over and over. Also the remote no longer works. The wire
>>Jim> from the remote receiver at the connector has three tenths of a volt and
>>Jim> very low amplitude pulses when the remote is activated. The end wire on
>>Jim> this 6 pin connector has 5 volts. Sounds like the micro or the IR
>>Jim> receiver got zapped but if anyone has service manual or information on
>>Jim> this a little help would be nice.
>>Jim> Thanks,
>>Jim>
>>*******************************************************************************************************************
>>Jim> Since 1972
>>Jim> Jim Myers
>>Jim> Telrad Electronics
>>Jim> Fort Wayne, Indiana
>>
>>Jim>
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