Hi All, I had problems with Duxbary not answering his phone or his mail, one e-mail to his boss sorted it out. In my opinion Vodafone are offering a good service, but customer services are very poor! Andrew -----Original Message----- From: talks-uk-bounce@xxxxxxxxxxxxx [mailto:talks-uk-bounce@xxxxxxxxxxxxx]On Behalf Of Steve Dryden Sent: 26 April 2006 19:38 To: talks-uk@xxxxxxxxxxxxx Subject: [talks-uk] Re: new phone query Not that this is in any way a platform to flame Mr Duxbury, but I have spoken to his Boss, on several occasions and although I have had a quick resolve from her, it doesn't seem to have improved his contactability! Steve