Surely they can talk to you over the phone, after Sales Support. ----- Original Message ----- From: The one & only Paul David To: talks-uk@xxxxxxxxxxxxx Sent: Wednesday, November 25, 2009 11:59 PM Subject: [talks-uk] Re: e71 Lock Can't help you there I'm afraid, since I am totally blind and therefore even if the boxes you refer to do occur on my E71 phone, I won't know anything about them. Also, I am again getting the message about the licence having expired. Again this happens after I unlock the keyboard, as was the case previously. I don't want to have to take the phone back down to Judd Street if I can avoid it, and I won't do just yet, but I may well have to at least contact them if the problem continues. Paul David Wembley Park