Yes it sounds like you have locked your phone entirely and to unlock it you must put in the default pin which is 0000. I hope this works for you. Don't forget to hit select or options after entering the pin. From: Eleanor Burke Sent: Wednesday, November 25, 2009 10:54 PM To: talks-uk@xxxxxxxxxxxxx Subject: [talks-uk] e71 Lock I have the e71. Recently, well today I found twice I must have hit some key combination which sort of locked the whole phone. Unlock you say but no it was not as simple as thatr, I could not. Now I could see that I had done something because I could see a tiny white box on top right and top left of the screen. Only thing I could do was input letters or numbers from the keypad but I could not do anything with them. they just went in an edit type box. I was then able to press options and got some options which I forget but they did not help me. I had to turn it off and on again to clear it. I can only describe the two white rectangular boxes either side of the screen at the top as something similar like say when one puts the computer in to safe mode. Anyone got any ideas what was going on there?