A very expensive phone. -original message- Subject: [talks-uk] Re: Nokia and N79 From: "Barbara Wilson" <barkingbabs@xxxxxxxxxxxxxxx> Date: 03:04:2009 8:19 pm Discount on what? Barbara Wilson M: 07917710779 T: 02887784046 E: barkingbabs@xxxxxxxxxxxxxxx IM: creativeeyes@xxxxxxxxxxxxx Skype: creativeeyes ----- Original Message ----- From: "Eleanor Burke" <eleanorburke@xxxxxxxxxxxxxx> To: <talks-uk@xxxxxxxxxxxxx> Sent: Friday, April 03, 2009 8:17 PM Subject: [talks-uk] Re: Nokia and N79 Hope they are giving you a good discount for your loyality and patience. -original message- Subject: [talks-uk] Nokia and N79 From: "Barbara Wilson" <barkingbabs@xxxxxxxxxxxxxxx> Date: 03:04:2009 7:38 pm Well, after a very frustrating afternoon on the phone to Nokia being shoved from pillar to post and back to pillar again, I have finally got some degree of satisfaction. They are now saying that it sounds like there is a hardware fault with my handset. When I asked why this wasn't fixed the first time, they were unable to tell me why. In a round about way of never admitting anything, they have hinted that my phone was not actually checked for the fault I reported when I sent it to them. Instead they seem to have noticed an electrical fault as they called it, fixed it and obviously thought that would solve the WLAN problem but didn't check to confirm. So I have to send back again and if the problem is not fixed the second time they will give me a new handset. Again they didn't go as far as to say there is a known issue, but they did say that some of the newer phones have difficult connecting to some networks. They say this is something to do with security, but as my phone won't even connect to an unsecured network there is clearly a more serious fault. So back it goes and watch this space for what they do (or don't do) this time. Barbara Wilson M: 07917710779 T: 02887784046 E: barkingbabs@xxxxxxxxxxxxxxx IM: creativeeyes@xxxxxxxxxxxxx Skype: creativeeyes __________ Information from ESET Smart Security, version of virus signature database 3986 (20090403) __________ The message was checked by ESET Smart Security. http://www.eset.com