[talks-uk] Re: Nokia and N79

  • From: "Barbara Wilson" <barkingbabs@xxxxxxxxxxxxxxx>
  • To: <talks-uk@xxxxxxxxxxxxx>
  • Date: Fri, 3 Apr 2009 20:34:40 +0100

Catch yourself on. It's enough trouble getting them to fix a faulty one. There's no chance they'll give you money off a new one.


Barbara Wilson
M: 07917710779
T: 02887784046
E: barkingbabs@xxxxxxxxxxxxxxx
IM: creativeeyes@xxxxxxxxxxxxx
Skype: creativeeyes

----- Original Message ----- From: "Eleanor Burke" <eleanorburke@xxxxxxxxxxxxxx>
To: <talks-uk@xxxxxxxxxxxxx>
Sent: Friday, April 03, 2009 8:32 PM
Subject: [talks-uk] Re: Nokia and N79


A very expensive phone.

-original message-
Subject: [talks-uk] Re: Nokia and N79
From: "Barbara Wilson" <barkingbabs@xxxxxxxxxxxxxxx>
Date: 03:04:2009 8:19 pm

Discount on what?

Barbara Wilson
M: 07917710779
T: 02887784046
E: barkingbabs@xxxxxxxxxxxxxxx
IM: creativeeyes@xxxxxxxxxxxxx
Skype: creativeeyes

----- Original Message ----- From: "Eleanor Burke" <eleanorburke@xxxxxxxxxxxxxx>
To: <talks-uk@xxxxxxxxxxxxx>
Sent: Friday, April 03, 2009 8:17 PM
Subject: [talks-uk] Re: Nokia and N79


Hope they are giving you a good discount for your loyality and patience.

-original message-
Subject: [talks-uk] Nokia and N79
From: "Barbara Wilson" <barkingbabs@xxxxxxxxxxxxxxx>
Date: 03:04:2009 7:38 pm

Well, after a very frustrating afternoon on the phone to Nokia being shoved
from pillar to post and back to pillar again, I have finally got some degree
of satisfaction. They are now saying that it sounds like there is a hardware
fault with my handset. When I asked why this wasn't fixed the first time,
they were unable to tell me why. In a round about way of never admitting
anything, they have hinted that my phone was not actually checked for the
fault I reported when I sent it to them. Instead they seem to have noticed
an electrical fault as they called it, fixed it and obviously thought that
would solve the WLAN problem but didn't check to confirm. So I have to send
back again and if the problem is not fixed the second time they will give me
a new handset.

Again they didn't go as far as to say there is a known issue, but they did
say that some of the newer phones have difficult connecting to some
networks. They say this is something to do with security, but as my phone
won't even connect to an unsecured network there is clearly a more serious
fault.

So back it goes and watch this space for what they do (or don't do) this
time.

Barbara Wilson
M: 07917710779
T: 02887784046
E: barkingbabs@xxxxxxxxxxxxxxx
IM: creativeeyes@xxxxxxxxxxxxx
Skype: creativeeyes




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