Well Vodafone have finally sorted it out and refunded me the month's rent they should not have charged me. The phone was not my contract one, but a SIM-Free one I bought. Had it been from Vodafone then it would have been a simple send back to them.
Barbara Wilson M: 07917710779 T: 02887784046 E: barkingbabs@xxxxxxxxxxxxxxx IM: creativeeyes@xxxxxxxxxxxxx Skype: creativeeyes----- Original Message ----- From: "Badger" <monty_badger@xxxxxxxxxxxxxxxx>
To: <talks-uk@xxxxxxxxxxxxx> Sent: Friday, April 03, 2009 8:37 PM Subject: [talks-uk] Re: Nokia and N79
well you have to love vodafone. the most reliable thing about them is their unreliablility. i'd demand money off your bill for all the time you've been without your phone. i went nearly 3 months when i first got my contract without a phone because they messed up putting talks on, then the phone didn't work propperly so after 2 weeks they sent me a new one without talks on and on and on it went. all i got was a free month's rental but at least it was something.----- Original Message ----- From: "Barbara Wilson" <barkingbabs@xxxxxxxxxxxxxxx>To: <talks-uk@xxxxxxxxxxxxx> Sent: Friday, April 03, 2009 8:18 PM Subject: [talks-uk] Re: Nokia and N79Discount on what? Barbara Wilson M: 07917710779 T: 02887784046 E: barkingbabs@xxxxxxxxxxxxxxx IM: creativeeyes@xxxxxxxxxxxxx Skype: creativeeyes----- Original Message ----- From: "Eleanor Burke" <eleanorburke@xxxxxxxxxxxxxx>To: <talks-uk@xxxxxxxxxxxxx> Sent: Friday, April 03, 2009 8:17 PM Subject: [talks-uk] Re: Nokia and N79 Hope they are giving you a good discount for your loyality and patience. -original message- Subject: [talks-uk] Nokia and N79 From: "Barbara Wilson" <barkingbabs@xxxxxxxxxxxxxxx> Date: 03:04:2009 7:38 pmWell, after a very frustrating afternoon on the phone to Nokia being shoved from pillar to post and back to pillar again, I have finally got some degree of satisfaction. They are now saying that it sounds like there is a hardware fault with my handset. When I asked why this wasn't fixed the first time, they were unable to tell me why. In a round about way of never admitting anything, they have hinted that my phone was not actually checked for the fault I reported when I sent it to them. Instead they seem to have noticed an electrical fault as they called it, fixed it and obviously thought that would solve the WLAN problem but didn't check to confirm. So I have to send back again and if the problem is not fixed the second time they will give me a new handset.Again they didn't go as far as to say there is a known issue, but they did say that some of the newer phones have difficult connecting to some networks. They say this is something to do with security, but as my phone won't even connect to an unsecured network there is clearly a more serious fault.So back it goes and watch this space for what they do (or don't do) this time.Barbara Wilson M: 07917710779 T: 02887784046 E: barkingbabs@xxxxxxxxxxxxxxx IM: creativeeyes@xxxxxxxxxxxxx Skype: creativeeyes__________ Information from ESET Smart Security, version of virus signature database 3986 (20090403) __________The message was checked by ESET Smart Security. http://www.eset.com__________ Information from ESET Smart Security, version of virus signature database 3986 (20090403) __________The message was checked by ESET Smart Security. http://www.eset.com
