Hello Hine,
This behavior appears sometimes when 3rd party applications are installed
and removed from the home page.
But the issue was supposed to be fixed in the latest release, (3918).
Unfortunately you'll need to perform a Factory Reset in this instance:
1. Long press on "Home screen" button in order to open background apps
running
2. Open the quick setting screen by pressing "Hash key" + "key 3"
simultaneously.
3. From this screen go to the "Parameters" button and press ok to open
the "Setting" menu
4. Select "Apps"
5. Press "Menu Key" and select "Show system"
6. From the system apps, select "Home Screen"
7. From "App info" screen select "Storage"
8. From "Storage screen" select "Clear Data"
Pressing Home Screen should then work.
Can you confirm whether a third-party app was pinned to your home screen so
we can investigate further?
Thanks
Sam
