[sib-access] Re: help!

  • From: "Dan Rugman" <sib-access@xxxxxxxxxxxxxxxxx>
  • To: <sib-access@xxxxxxxxxxxxx>
  • Date: Fri, 11 Feb 2011 16:01:41 -0000

Heather,

From what you're describing, it sounds like something is up with the
keyboard layouts. Both JAWS and Sibelius have there own keyboard layouts and
they need to match up. First, confirm the JAWS keyboard layout. If JAWS is
running from the system tray, open the context menu and choose Options >
Basics. If it is running in its own window, bring that window to the front
and from the menus choose Options > Basics. The keyboard layout should be
laptop or desktop. Change it, if necessary, and Make a note of which it is.
(Note that you can use the desktop layout on a laptop, but you'll need a
full-sized keyboard with a number pad to make it work.)

Now go to Sibelius and choose File > Preferences from the menus. In the
preferences dialog choose menus and shortcuts from the list of options on
the left. The command set should be set to Access Desktop or Access Laptop.
This needs to match the JAWS keyboard layout, so if JAWS is set to desktop,
choose Access Desktop, and if JAWS is set to Laptop, choose Access Laptop.
Close the preferences dialog and now try working in the score.

Hope this helps,

Dan Rugman


-----Original Message-----
From: sib-access-bounce@xxxxxxxxxxxxx
[mailto:sib-access-bounce@xxxxxxxxxxxxx] On Behalf Of Heather Collen
Sent: 11 February 2011 11:26
To: sib-access@xxxxxxxxxxxxx
Subject: [sib-access] help!

Hi,
I work with a year 10 boy who is new to using Sibelius access, but we are
having a few problems and wondered if anyone could help? These are the
problems;
.     Note names not being read (Usually says A4, C4, etc) but now either is
silent or says a random number. This number is not 4th or 8th, etc but
something like 1 or 2.)
.     Buttons to change length of note, i.e - to a quaver or crochet (F2,
F3, F4) are not changing it.
.     JAWS says that the plug-in is not running correctly even though I
followed all previous steps of opening or closing windows.

Thanks,
Heather



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