[real-eyes] Re: illegal questioning by american airlines
- From: "jose" <crunch1@xxxxxxxxx>
- To: <real-eyes@xxxxxxxxxxxxx>
- Date: Mon, 12 Dec 2011 04:00:59 -0600
the only time I see your probbly going to have a small problem is at one of
the larger airports. j.f.k. or Miami. also getting a bolkhead seat may be a
problem.
the best way to handel anything in life is the way it works best for you.
Jose Lopez, President
Lopez Language Services, LLC
"We Speak Your Language"
Call us anytime at 888.824.3022
----- Original Message -----
From: "Steve Clark" <kcpadfoot@xxxxxxxxx>
To: <real-eyes@xxxxxxxxxxxxx>
Sent: Wednesday, October 26, 2011 2:36 PM
Subject: [real-eyes] Re: illegal questioning by american airlines
>
> I'm not going to say anything about right, wrong, what should have been
> done etc.
> Here is what I do when flying. I buy my ticket, go to the airport, walk
> up to the counter and check in.
> They see that either I have a dog or a cane and they ask if I'd like
> assistance to the gate. I tell them that would be great. I get screened
> at the gate, people help me find a place to sit and they let the airline
> staff at the gate know where I am.
>
> Its always worked for me.
> Steve
>
>
> Please visit my blog
> https://blindbites.wordpress.com/
> Follow me on twitter
> https://twitter.com/#!/blindbites
>
> On 10/26/2011 3:18 PM, Erika Wolf wrote:
>> Hi,
>> I'm not wanting to seem as though I'm overly-sensitive, but just because
>> I'm
>> blind, do I really have to be grilled by some airline flight staff about
>> how
>> much vision I have when this type of question isn't at all relevant to
>> the
>> fact I'm needing assistance getting to the right gate area once inside
>> the
>> airport. Surely, I'm not the first person nor the last; that is blind,
>> having a guide dog,American Airline has encountered that is needing
>> airline
>> assistance to ensure proper departure and arrival will be made. In
>> addition what you are clearly failing to see is: I had already explained
>> of
>> being visually impaired and needing assistance to my gate and with pre
>> boarding. Why should it be appropriate for American to give me a hard
>> time
>> the way this flight agent did without me feeling as though my rights had
>> completely been invaded upon?
>> Sounds to me you are completely siding with the airline instead of a
>> fellow
>> blind person, who isn't being treated equitably and in the right manner
>> as
>> one rightfully should whether sighted or not.
>> Ignorance is obviously something we can not seem to get past on many
>> levels.
>> Respectfully Yours:
>> Erika Wolf
>> -----Original Message-----
>> From: real-eyes-bounce@xxxxxxxxxxxxx
>> [mailto:real-eyes-bounce@xxxxxxxxxxxxx]
>> On Behalf Of Mitchell D. Lynn
>> Sent: Wednesday, October 26, 2011 2:52 PM
>> To: real-eyes@xxxxxxxxxxxxx
>> Subject: [real-eyes] Re: illegal questioning by american airlines
>>
>> First time for everything. I remember the first time a waitress asked me
>> "if
>> I needed a braille menu." Just another way of asking if I could see
>> enough
>> to read a print menu. Of course, whether one is offended by such
>> questions
>> depends on how the question is asked and how hyper-sensitive the one
>> being
>> questioned is.
>>
>>
>>
>> -----Original Message-----
>> From: real-eyes-bounce@xxxxxxxxxxxxx
>> [mailto:real-eyes-bounce@xxxxxxxxxxxxx]
>> On Behalf Of Erika Wolf
>> Sent: Wednesday, October 26, 2011 2:29 PM
>> To: real-eyes@xxxxxxxxxxxxx
>> Subject: [real-eyes] Re: illegal questioning by american airlines
>>
>> I've never once been asked how much sight I have in the past by any
>> airlines, including American.
>>
>> -----Original Message-----
>> From: real-eyes-bounce@xxxxxxxxxxxxx
>> [mailto:real-eyes-bounce@xxxxxxxxxxxxx]
>> On Behalf Of Mitchell D. Lynn
>> Sent: Wednesday, October 26, 2011 1:45 PM
>> To: real-eyes@xxxxxxxxxxxxx
>> Subject: [real-eyes] Re: illegal questioning by american airlines
>>
>> It is an airplane, and weight issues are a concern. Asking how much sight
>> one has may be only to determine follow-up questions or in determining
>> any
>> extra assistance might be provided.
>>
>> No further steps needed. Chill out!
>>
>>
>> -----Original Message-----
>> From: real-eyes-bounce@xxxxxxxxxxxxx
>> [mailto:real-eyes-bounce@xxxxxxxxxxxxx]
>> On Behalf Of Erika Wolf
>> Sent: Wednesday, October 26, 2011 1:42 PM
>> To: Real-Eyes
>> Subject: [real-eyes] illegal questioning by american airlines
>>
>> Hello list:
>> I just had a very unfriendly encounter by this new
>> division
>> at American Airline. One of the agents at the Special Assistance Desk
>> asked how blind I was and how much my dog weighs when I called back in
>> to
>> see why I had been called earlier today by this department. American
>> Airline is getting way out of line with their questioning. I answered
>> the
>> agent's questions, but feel as though my rights were violated, and think:
>> if
>> someone over-weight needing or requesting two seats were asked how much
>> he
>> or she weighed, this too, would in fact be illegal to ask.
>>
>> What can we do as a collective group-united blind organization- to
>> counter-act this type of treatment from occurring in the future?
>>
>> Please give me your input and what you think some remedies to the
>> situation
>> might be.
>>
>> Would there be a governing body to contact to report the type of
>> treatment I
>> just received by the American Airlines Agent?
>>
>> Thanks, for getting back with me with comments or suggestions.
>>
>> Best Regards:
>>
>> Erika Wolf
>>
>>
>>
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