[real-eyes] Re: Phones for Kim from Andrea
- From: "Paul Mimms" <pmimms@xxxxxxxxx>
- To: <real-eyes@xxxxxxxxxxxxx>
- Date: Fri, 30 Oct 2009 12:45:21 -0500
I went through a similar ordeal when a phone of mine crashed that wouldn't
allow me to uninstall Mobile speak. Do you still want help resolving the
issue?
----- Original Message -----
From: "Reginald George" <sgeorge@xxxxxxxxx>
To: <real-eyes@xxxxxxxxxxxxx>
Sent: Monday, October 19, 2009 2:02 PM
Subject: [real-eyes] Re: Phones for Kim from Andrea
> I'm forwarding this for her because she can't write to the list from where
> she is.
> Reg
>
> I don't know about your phone carrier, but I think mobile speaks tech
> support sucks. I tried to email the address listed in their manual and I
> got a general message that stated that they don't speak English and I need
> to contact where I purchased it from and then listed about ten other links
> to go to for help. I uninstalled this software from my phone and I know
> it was uninstalled and then I mailed back the one that I had just ran the
> uninstall on and then ran the install for my new phone, and low and
> behold, i got the prompt that it was still on another phone. I know that
> it wasn't on the other phone because I rebooted that phone and after ten
> minutes, the speech just kept repeating, register your device. Now I
> guess I get to try to deal with them and convince them that I am not
> trying to steal a copy, I own a copy, and then won't give it to me. If it
> comes down to it, I will buy the talks software.
> Regards,
> Andrea M. Breier
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>
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