That's great for you! because the support that I got from Handy tech is hidious! Regards, Andrea M. Breier Remember: Life is short, Break the rules, Forgive quickly, Kiss slowly, Love truly, Laugh uncontrollably, And never regret anything that made you smile.. ----- Original Message ----- From: "Robert Beach" <rbeach@xxxxxxxxx> To: <real-eyes@xxxxxxxxxxxxx> Sent: Friday, October 30, 2009 1:53 PM Subject: [real-eyes] Re: Phones for Kim from Andrea > Andrea, > > Typically, Code Factory leaves the support up to the dealer you purchased > the phone from. If you're not getting support from your dealer, then I'd > be sure and let Code Factory know that. > I purchased from Handy Tech and had excellent support, what little I > needed it. > > > > Robert Lee Beach > Assistive Technology Specialist > Kansas City Kansas Community College > 7250 State Avenue > Kansas City, KS 66112 > Phone: 913-288-7671 > Fax: 913-288-7678 > E-Mail: rbeach@xxxxxxxxx > > -----Original Message----- > From: real-eyes-bounce@xxxxxxxxxxxxx > [mailto:real-eyes-bounce@xxxxxxxxxxxxx] On Behalf Of Andrea Breier > Sent: Friday, October 30, 2009 1:37 PM > To: real-eyes@xxxxxxxxxxxxx > Subject: [real-eyes] Re: Phones for Kim from Andrea > > Yes anything you can tell me would be great. I finally was given an email > address from Kelly at handy tech of someone from code factory I emailed > her > with my problem and haven't heard back from her yet. Up until if is my > thought that code factory doesn't have any support at all. > > > Regards, > Andrea M. Breier > > Remember: > Life is short, Break the rules, Forgive quickly, Kiss slowly, Love truly, > Laugh uncontrollably, And never regret anything that made you smile.. > > > ----- Original Message ----- > From: "Paul Mimms" <pmimms@xxxxxxxxx> > To: <real-eyes@xxxxxxxxxxxxx> > Sent: Friday, October 30, 2009 12:45 PM > Subject: [real-eyes] Re: Phones for Kim from Andrea > > >>I went through a similar ordeal when a phone of mine crashed that wouldn't >> allow me to uninstall Mobile speak. Do you still want help resolving the >> issue? >> ----- Original Message ----- >> From: "Reginald George" <sgeorge@xxxxxxxxx> >> To: <real-eyes@xxxxxxxxxxxxx> >> Sent: Monday, October 19, 2009 2:02 PM >> Subject: [real-eyes] Re: Phones for Kim from Andrea >> >> >>> I'm forwarding this for her because she can't write to the list from >>> where >>> she is. >>> Reg >>> >>> I don't know about your phone carrier, but I think mobile speaks tech >>> support sucks. I tried to email the address listed in their manual and >>> I >>> got a general message that stated that they don't speak English and I >>> need >>> to contact where I purchased it from and then listed about ten other >>> links >>> to go to for help. I uninstalled this software from my phone and I know >>> it was uninstalled and then I mailed back the one that I had just ran >>> the >>> uninstall on and then ran the install for my new phone, and low and >>> behold, i got the prompt that it was still on another phone. I know >>> that >>> it wasn't on the other phone because I rebooted that phone and after >>> ten >>> minutes, the speech just kept repeating, register your device. Now I >>> guess I get to try to deal with them and convince them that I am not >>> trying to steal a copy, I own a copy, and then won't give it to me. If >>> it >>> comes down to it, I will buy the talks software. >>> Regards, >>> Andrea M. Breier >>> To subscribe or to leave the list, or to set other subscription options, >>> go to www.freelists.org/list/real-eyes >>> >>> >> >> To subscribe or to leave the list, or to set other subscription options, >> go to www.freelists.org/list/real-eyes >> >> >> > > To subscribe or to leave the list, or to set other subscription options, > go to www.freelists.org/list/real-eyes > > > To subscribe or to leave the list, or to set other subscription options, > go to www.freelists.org/list/real-eyes > > > To subscribe or to leave the list, or to set other subscription options, go to www.freelists.org/list/real-eyes