[real-eyes] Re: Phones for Kim from Andrea

  • From: "Andrea Breier" <abreier@xxxxxxxxx>
  • To: <real-eyes@xxxxxxxxxxxxx>
  • Date: Fri, 30 Oct 2009 13:52:44 -0500

That's great for you! because the support that I got from Handy tech is 
hidious!


Regards,
Andrea M. Breier

Remember:
Life is short, Break the rules, Forgive quickly, Kiss slowly, Love truly,
Laugh uncontrollably, And never regret anything that made you smile..


----- Original Message ----- 
From: "Robert Beach" <rbeach@xxxxxxxxx>
To: <real-eyes@xxxxxxxxxxxxx>
Sent: Friday, October 30, 2009 1:53 PM
Subject: [real-eyes] Re: Phones for Kim from Andrea


> Andrea,
>
> Typically, Code Factory leaves the support up to the dealer you purchased 
> the phone from.  If you're not getting support from your dealer, then I'd 
> be sure and let Code Factory know that.
> I purchased from Handy Tech and had excellent support, what little I 
> needed it.
>
>
>
> Robert Lee Beach
> Assistive Technology Specialist
> Kansas City Kansas Community College
> 7250 State Avenue
> Kansas City, KS  66112
> Phone: 913-288-7671
> Fax: 913-288-7678
> E-Mail: rbeach@xxxxxxxxx
>
> -----Original Message-----
> From: real-eyes-bounce@xxxxxxxxxxxxx 
> [mailto:real-eyes-bounce@xxxxxxxxxxxxx] On Behalf Of Andrea Breier
> Sent: Friday, October 30, 2009 1:37 PM
> To: real-eyes@xxxxxxxxxxxxx
> Subject: [real-eyes] Re: Phones for Kim from Andrea
>
> Yes anything you can tell me would be great.  I finally was given an email
> address from Kelly at handy tech of someone from code factory I emailed 
> her
> with my problem and haven't heard back from her yet.  Up until if is my
> thought that code factory doesn't have any support at all.
>
>
> Regards,
> Andrea M. Breier
>
> Remember:
> Life is short, Break the rules, Forgive quickly, Kiss slowly, Love truly,
> Laugh uncontrollably, And never regret anything that made you smile..
>
>
> ----- Original Message ----- 
> From: "Paul Mimms" <pmimms@xxxxxxxxx>
> To: <real-eyes@xxxxxxxxxxxxx>
> Sent: Friday, October 30, 2009 12:45 PM
> Subject: [real-eyes] Re: Phones for Kim from Andrea
>
>
>>I went through a similar ordeal when a phone of mine crashed that wouldn't
>> allow me to uninstall Mobile speak.  Do you still want help resolving the
>> issue?
>> ----- Original Message ----- 
>> From: "Reginald George" <sgeorge@xxxxxxxxx>
>> To: <real-eyes@xxxxxxxxxxxxx>
>> Sent: Monday, October 19, 2009 2:02 PM
>> Subject: [real-eyes] Re: Phones for Kim from Andrea
>>
>>
>>> I'm forwarding this for her because she can't write to the list from
>>> where
>>> she is.
>>> Reg
>>>
>>> I don't know about your phone carrier, but I think mobile speaks tech
>>> support sucks.  I tried to email the address listed in their manual and 
>>> I
>>> got a general message that stated that they don't speak English and I
>>> need
>>> to contact where I purchased it from and then listed about ten other
>>> links
>>> to go to for help.  I uninstalled this software from my phone and I know
>>> it was uninstalled and then I mailed back the one that I had just ran 
>>> the
>>> uninstall on and then ran the install for my new phone, and low and
>>> behold, i got the prompt that it was still on another phone.  I know 
>>> that
>>> it wasn't on the other phone because  I rebooted that phone and after 
>>> ten
>>> minutes, the speech just kept repeating, register your device.  Now I
>>> guess I get to try to deal with them and convince them that I am not
>>> trying to steal a copy, I own a copy, and then won't give it to me.  If
>>> it
>>> comes down to it, I will buy the talks software.
>>> Regards,
>>> Andrea M. Breier
>>> To subscribe or to leave the list, or to set other subscription options,
>>> go to www.freelists.org/list/real-eyes
>>>
>>>
>>
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>> go to www.freelists.org/list/real-eyes
>>
>>
>>
>
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>
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>
>
> 

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