[real-eyes] Re: Phones for Kim from Andrea
- From: "Reginald George" <sgeorge@xxxxxxxxx>
- To: <real-eyes@xxxxxxxxxxxxx>
- Date: Mon, 19 Oct 2009 14:02:08 -0500
I'm forwarding this for her because she can't write to the list from where she
is.
Reg
I don't know about your phone carrier, but I think mobile speaks tech support
sucks. I tried to email the address listed in their manual and I got a general
message that stated that they don't speak English and I need to contact where I
purchased it from and then listed about ten other links to go to for help. I
uninstalled this software from my phone and I know it was uninstalled and then
I mailed back the one that I had just ran the uninstall on and then ran the
install for my new phone, and low and behold, i got the prompt that it was
still on another phone. I know that it wasn't on the other phone because I
rebooted that phone and after ten minutes, the speech just kept repeating,
register your device. Now I guess I get to try to deal with them and convince
them that I am not trying to steal a copy, I own a copy, and then won't give it
to me. If it comes down to it, I will buy the talks software.
Regards,
Andrea M. Breier
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