[real-eyes] Re: Braille 'n Speak question
- From: "Duyahn Walker" <themusicman1@xxxxxxxxx>
- To: <real-eyes@xxxxxxxxxxxxx>
- Date: Thu, 8 Dec 2011 09:33:21 -0600
Tell your friend to let it charge for about two to four hours. The battery
doesn't have enough juice it sounds like. Also, have your friend check to
make sure the outlet he is plugging in to is not damaged. Is your friend
plugging this in to a power strip? if so, see if the strip might be damaged.
If this doesn't work Kim, maybe I might be able to help you and your friend.
Duyahn
----- Original Message -----
From: "Kimberly Morrow, PhD." <morrowmediakc@xxxxxxxxx>
To: <real-eyes@xxxxxxxxxxxxx>
Sent: Thursday, December 08, 2011 9:15 AM
Subject: [real-eyes] Braille 'n Speak question
>I have a friend who cannot afford the $200 warranty needed to send his
>Braille 'n Speak Scholar to Freedom Scientific for repairs. He's doing well
>just to put food on the table at this point. So I'm attempting to diagnose
>the problem and see what can be done to correct it short of sending the
>unit in--which is not happening. The battery in the unit is completely
>dead--so finding out the make and model of the Braille 'n Speak battery
>would be a great help. When the unit is plugged in, it works for about 15
>seconds, then it stops working. Unfortunately due to transportation issues,
>I can't get to the unit to physically determine what's going on for quite
>some time. If someone could please give me some direction on next steps, I
>would really appreciate it.
>
> Thanks,
>
> Kim
>
>
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