Yes I am. Oh I'm sure my experience isn't at all typical since plenty of people have upgraded, just wondering whether there's any way to try and recover the unit myself. _____ From: ptr1-users-bounce@xxxxxxxxxxxxx [mailto:ptr1-users-bounce@xxxxxxxxxxxxx] On Behalf Of Life My Way Sent: Sunday, 3 January 2010 8:55 a.m. To: ptr1-users@xxxxxxxxxxxxx Subject: Re: Plextalk Pocket is now a Brick are you downloading it from the plexter site? I have had no problems with the plextalk updating i also have a unit from the USA here. ----- Original Message ----- From: Jonathan Mosen <mailto:jmosen@xxxxxxxxx> To: ptr1-users@xxxxxxxxxxxxx Sent: Saturday, January 02, 2010 1:52 PM Subject: Plextalk Pocket is now a Brick Hi all, I attempted to update my PPT1 to version 3.01 since I have a unit purchased in North America. I've updated several times before without incident, but on this occasion, it played its expected chime sounds for a few minutes, then just stopped. I left it for some time but the unit didn't spring to life, and now it is totally dead. I've tried taking out the battery etc. I take it there's no magic way to try and resurrect it that's not documented, and that I will have to return the unit? Jonathan