Re: Plextalk Pocket is now a Brick
- From: <jamie.cuthbertson@xxxxxxxxxxxx>
- To: ptr1-users@xxxxxxxxxxxxx
- Date: Sat, 2 Jan 2010 22:15:13 +0000
Hi Jonathon,
I think you'll find that this is a fault with a small number of PTP1 units that
were in a certain range of serial numbers. Through my work at RNIB, we had a
very similar issue with one of the units that we bought. It only relates to a
small number of units and only in relation to the Version 3 upgrade but
unfortunately, if you have the same problem as we had, you will end up having
to send it back to be exchanged.
I've no idea what the details of the problem are but there doesn't appear to
any other way around it.
Hope this clarifies things even if it doesn't help much.
Cheers,
Jamie
---- Jonathan Mosen <jmosen@xxxxxxxxx> wrote:
> Hi all, I attempted to update my PPT1 to version 3.01 since I have a unit
> purchased in North America. I've updated several times before without
> incident, but on this occasion, it played its expected chime sounds for a
> few minutes, then just stopped. I left it for some time but the unit didn't
> spring to life, and now it is totally dead. I've tried taking out the
> battery etc.
>
> I take it there's no magic way to try and resurrect it that's not
> documented, and that I will have to return the unit?
>
> Jonathan
---------------------------------------------------------------------------
To leave the list at any time, please write to
<ptr1-users-request@xxxxxxxxxxxxx> with unsubscribe ptr1-users in the subject
or the body. The list home page is at
<//www.freelists.org/list/ptr1-users/>.
Other related posts:
