Re: [PCWorks] Dreaded Blue Screen on Shut Down

  • From: LarryB <larryb227@xxxxxxxxxxxxx>
  • To: pcworks@xxxxxxxxxxxxx
  • Date: Wed, 16 Jan 2008 10:42:09 -0500

where is the Event viewer?
Thanks Hugh
LarryB
K & L Electronics
South Carolina

Hugh Vandervoort wrote:
> This is such a generic error that it's hard to diagnose, but it's almost 
> always a hardware error.
> Try looking in Event viewer for System errors.
> 
> Dell has very good user forums where you'll find people more familiar 
> with your model.
> 
> LarryB wrote:
> 
>>I get the blue screen on shut down with the following info.
>>
>>IRQL_not_less_or_equal.
>>0x0000000A
>>(0x000000B0,0x00000002,0x00000000,0x804EA44F)
>>
>>I have visited M$ and didn't learn much that was useful to me.
>>I have installed a Kodak printer but removing it does not solve the 
>>problem. It is a all in one type printer.
>>
>>This is my home computer using XP Home and it is a Dell laptop.
>>When this happens I have to hit the power button and hold it to turn it 
>>off. I can then turn it back on with no problem and nothing seems to be 
>>wrong otherwise. I have checked for malware with spybot, AVG, and 
>>Spysweeper. Nothing unusual.
>>
>>M$ says it could be a driver! Good how do you find the one that is the 
>>culprit?
> 
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