Re: [PCWorks] Dreaded Blue Screen on Shut Down
- From: Hugh Vandervoort <hughv2@xxxxxxxxxxx>
- To: pcworks@xxxxxxxxxxxxx
- Date: Wed, 16 Jan 2008 03:35:29 -0500
This is such a generic error that it's hard to diagnose, but it's almost
always a hardware error.
Try looking in Event viewer for System errors.
Dell has very good user forums where you'll find people more familiar
with your model.
LarryB wrote:
> I get the blue screen on shut down with the following info.
>
> IRQL_not_less_or_equal.
> 0x0000000A
> (0x000000B0,0x00000002,0x00000000,0x804EA44F)
>
> I have visited M$ and didn't learn much that was useful to me.
> I have installed a Kodak printer but removing it does not solve the
> problem. It is a all in one type printer.
>
> This is my home computer using XP Home and it is a Dell laptop.
> When this happens I have to hit the power button and hold it to turn it
> off. I can then turn it back on with no problem and nothing seems to be
> wrong otherwise. I have checked for malware with spybot, AVG, and
> Spysweeper. Nothing unusual.
>
> M$ says it could be a driver! Good how do you find the one that is the
> culprit?
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