Got it running here just fine with sp2. what is going on? Have you = checked to make sure she doesn't have any rules that are keeping her from connecting? Dave -----Original Message----- From: pctechtalk-bounce@xxxxxxxxxxxxx [mailto:pctechtalk-bounce@xxxxxxxxxxxxx] On Behalf Of suzanne Sent: Sunday, March 27, 2005 1:22 PM To: pctechtalk@xxxxxxxxxxxxx; WinTips-Tricks@xxxxxxxxxxxxxxx Subject: -=3DPCTechTalk=3D- [x post] Panda AV - Platinum I have a client that runs Panda on a Dell XPS laptop, recently = reformatted & reloaded with a clean copy of XP Pro and updated to SP2. after = reinstalling her system and updating to SP2, Panda's built in firewall will not let = her connect to the internet while enabled. we also had issues with keeping = the real time protection working. almost same exact system, but a desktop, runs the same [different = license] Panda product but does not have SP2 loaded and it plays nicely. I hate to say it, but Panda's tech support on this issue - over 3 weeks = in the work now - has been lacking. we were sent 2 tools that would = supposedly fix the issues... any one else having issues with Panda Platinum and SP2? suz=E1nne -- <Please delete this line and everything below.> To unsub or change your email settings: //www.freelists.org/webpage/pctechtalk To access our Archives: http://groups.yahoo.com/group/PCTechTalk/messages/ //www.freelists.org/archives/pctechtalk/ For more info: //www.freelists.org/cgi-bin/list?list_id=3Dpctechtalk -- <Please delete this line and everything below.> To unsub or change your email settings: //www.freelists.org/webpage/pctechtalk To access our Archives: http://groups.yahoo.com/group/PCTechTalk/messages/ //www.freelists.org/archives/pctechtalk/ For more info: //www.freelists.org/cgi-bin/list?list_id=pctechtalk