drat - thanks for the information everyone! I guess home user's aren't important enough to them at this point. my dell warrenty ran out in October - so it doesn't really affect me right now, unless I was to buy another Dell. I have to say, I love my Dell, and before hearing so many tech horror stories this past 6 months, I would have considered purchasing another one. Did price them though, and they don't seem to be the good value that they were when I purchased mine though. CrisS ----- Original Message ----- From: Kathy Ferrell To: pctechtalk@xxxxxxxxxxxxx Sent: Friday, December 05, 2003 12:07 AM Subject: -=PCTechTalk=- Re: dell - tech support Only for business and enterprise users. Doesn't do squat for the home user. They're still based out of India. Kat "In a time of universal deceit, telling the truth is a revolutionary act." --- George Orwell -----Original Message----- From: pctechtalk-bounce@xxxxxxxxxxxxx [mailto:pctechtalk-bounce@xxxxxxxxxxxxx] On Behalf Of =^;^= Sent: Thursday, December 04, 2003 6:35 PM To: pctechtalk@xxxxxxxxxxxxx Subject: -=PCTechTalk=- Re: dell - tech support yes and it is true ----- Original Message ----- From: "cris" <cris@xxxxxxxxxxxxxxxx> To: "PCTechTalk" <PCTechTalk@xxxxxxxxxxxxx> Sent: Thursday, December 04, 2003 9:32 PM Subject: -=PCTechTalk=- dell - tech support > A friend just wrote to me that she heard that Dell got so much grief about > moving their tech support out of the US, that they're moving it back. > Has anyone else heard this ?? > CrisS > > > > To unsub or change your email settings: > //www.freelists.org/webpage/pctechtalk > > To access our Archives: > http://groups.yahoo.com/group/PCTechTalk/messages/ > //www.freelists.org/archives/pctechtalk/ > > For more info: > //www.freelists.org/cgi-bin/list?list_id=pctechtalk > > To unsub or change your email settings: //www.freelists.org/webpage/pctechtalk To access our Archives: http://groups.yahoo.com/group/PCTechTalk/messages/ //www.freelists.org/archives/pctechtalk/ For more info: //www.freelists.org/cgi-bin/list?list_id=pctechtalk To unsub or change your email settings: //www.freelists.org/webpage/pctechtalk To access our Archives: http://groups.yahoo.com/group/PCTechTalk/messages/ //www.freelists.org/archives/pctechtalk/ For more info: //www.freelists.org/cgi-bin/list?list_id=pctechtalk To unsub or change your email settings: //www.freelists.org/webpage/pctechtalk To access our Archives: http://groups.yahoo.com/group/PCTechTalk/messages/ //www.freelists.org/archives/pctechtalk/ For more info: //www.freelists.org/cgi-bin/list?list_id=pctechtalk