-=PCTechTalk=- Re: dell - tech support
- From: "cris" <cris@xxxxxxxxxxxxxxxx>
- To: <pctechtalk@xxxxxxxxxxxxx>
- Date: Mon, 8 Dec 2003 11:40:13 -0500
My dell is a hair over 3 years old - one of their Dimensions - and other than
them replacing the power supply and floppy drive, it's the best system I've ever
owned - so I guess it is relative too, to what you've had prior to a dell - and
what they are currently offering also - doesn't mean that a new dell would be as
good as this older one! I guess you have to definitely buy their longer service
plan if you buy one today -
And, I'm curious, since my warrenty expired in october - if something breaks
now, I figured I was on my own - so since I figured I was on my own, I figured
it would be ok to remove the windows ME operating system from the original hard
drive that came with the computer - that I had to keep intact in order to keep
the warrenty intact.
CrisS
----- Original Message -----
From: David Weaver
To: pctechtalk@xxxxxxxxxxxxx
Sent: Monday, December 08, 2003 10:39 AM
Subject: -=PCTechTalk=- Re: dell - tech support
You're one of the lucky few then. Their incident rates have gone up in
the past couple of years on new equipment, including total computer
DOAs, harddisk DOAs, modem DOAs. Dell's quality parts were at one time
just that quality, but they are starting to go proprietary too to lock
in the customer. Totally unnecessary if you make a quality product.
Dave
-----Original Message-----
From: pctechtalk-bounce@xxxxxxxxxxxxx
[mailto:pctechtalk-bounce@xxxxxxxxxxxxx] On Behalf Of Wyatt M. Portendt
Sent: Monday, December 08, 2003 12:10 AM
To: pctechtalk@xxxxxxxxxxxxx
Subject: -=PCTechTalk=- Re: dell - tech support
Maybe so...but thus far the Dell we bought hasn't *needed* tech support.
It's run flawlessly out of the box, comes with actual reinstall disks
(not
restore disks) and appears to be built with quality parts compared to
other
packaged systems. I'd highly recommend them.
On 12/5/2003 at 11:38 AM a whisper was heard, and the one known as cris
was
rumoured to have uttered....
| *sigh
| too bad - they're screwing themselves and people will get
| discusted and stop
| buying from them.
|
| Don't want a laptop....
| no clue who to trust around me to build one - and who
really
| does build them -
|
| still looking at those medion's at Costco....(still
dreaming
| that one day I'll
| get a new PC ! LOL)
|
| CrisS
| ----- Original Message -----
| From: David Weaver
| To: pctechtalk@xxxxxxxxxxxxx
| Sent: Friday, December 05, 2003 9:27 AM
| Subject: -=PCTechTalk=- Re: dell - tech support
|
|
| No they won't. Because they are one of the big three. You
| want a great
| PC with great service I can recommend Toshiba laptops, and
| custom built
| PCs depending on the builder.
|
| Dave
|
| -----Original Message-----
| From: pctechtalk-bounce@xxxxxxxxxxxxx
| [mailto:pctechtalk-bounce@xxxxxxxxxxxxx] On Behalf Of cris
| Sent: Friday, December 05, 2003 8:09 AM
| To: pctechtalk@xxxxxxxxxxxxx
| Subject: -=PCTechTalk=- Re: dell - tech support
|
| It's definitely going to hit them where it hurts at some
point.
| they all seem to cycle thru being good and being bad and
being
| soo so -
| and caring and not caring.
| CrisS
| ----- Original Message -----
| From: David Weaver
| To: pctechtalk@xxxxxxxxxxxxx
| Sent: Friday, December 05, 2003 7:08 AM
| Subject: -=PCTechTalk=- Re: dell - tech support
|
|
|
| For small business and enterprise users only. And they
will
| want to
| save money, so do you really think they are going to hire
| technical
| people or the people who can read a step-by-step manual?
And
| knowing
| Dell's penchant for trying to go the cheapest way possible
it
| won't last
| long.
|
| Dave
| -----Original Message-----
| From: pctechtalk-bounce@xxxxxxxxxxxxx
| [mailto:pctechtalk-bounce@xxxxxxxxxxxxx] On Behalf Of cris
| Sent: Thursday, December 04, 2003 10:33 PM
| To: PCTechTalk
| Subject: -=PCTechTalk=- dell - tech support
|
| A friend just wrote to me that she heard that Dell got so
much
| grief
| about
| moving their tech support out of the US, that they're
moving
| it back.
| Has anyone else heard this ??
| CrisS
|
|
|
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