-=PCTechTalk=- Re: Workaround to Sudden Loss of Internet Access Problem
- From: Gman <gman.pctt@xxxxxxxxx>
- To: <pctechtalk@xxxxxxxxxxxxx>
- Date: Thu, 10 Jul 2008 02:44:24 -0400
I forgot to include the link for this.
http://tinyurl.com/6ceewk
Peace,
Gman
"The only dumb questions are the ones we fail to ask"
----- Original Message -----
From: "Gman" <gman.pctt@xxxxxxxxx>
To: "PCTechTalk Group <FreeLists>" <PCTechTalk@xxxxxxxxxxxxx>
Sent: Thursday, July 10, 2008 2:15 AM
Subject: -=PCTechTalk=- Workaround to Sudden Loss of Internet Access Problem
> Workaround to Sudden Loss of Internet Access Problem
>
>
> Date Published : 8 July 2008
> Date Last Revised : 9 July 2008
>
>
> Overview : Microsoft Update KB951748 is known to cause loss of
> internet access for ZoneAlarm users on Windows XP/2000. Windows Vista
> users are not affected.
>
>
> Impact : Sudden loss of internet access
>
>
> Platforms Affected : ZoneAlarm Free, ZoneAlarm Pro, ZoneAlarm
> AntiVirus, ZoneAlarm Anti-Spyware, and ZoneAlarm Security Suite
>
>
>
>
> Recommended Actions -
>
> Download and install latest versions here:
>
> ZoneAlarm Internet Security Suite
> ZoneAlarm Pro
> ZoneAlarm Antivirus
> ZoneAlarm Anti-Spyware
> ZoneAlarm Basic Firewall
> - or follow the directions below.
>
> Option 1: Move Internet Zone slider to Medium
>
> Navigate to the "ZoneAlarm Firewall" panel
> Click on the "Firewall" tab
> Move the "Internet Zone" slider to medium
> Option 2: Uninstall the hotfix
>
> Click the "Start Menu"
> Click "Control Panel", or click "Settings" then "Control Panel"
> Click on "Add or Remove Programs"
> On the top of the add/remove programs dialog box, you should see a
> checkbox that says "show updates". Select this checkbox
> Scroll down until you see "Security update for Windows (KB951748)"
> Click "Remove" to uninstall the hotfix
>
>
> Peace,
> Gman
>
> "The only dumb questions are the ones we fail to ask"
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