-=PCTechTalk=- Re: Suggestion on Dell freeze up

  • From: "Patricia" <rhekay@xxxxxxxxxx>
  • To: <pctechtalk@xxxxxxxxxxxxx>
  • Date: Wed, 4 Nov 2009 21:03:48 -0500

yes I suggested all that to him
----- Original Message ----- 
From: "Christy" <poppy0206@xxxxxxxxxxxxx>
To: <pctechtalk@xxxxxxxxxxxxx>
Sent: Wednesday, November 04, 2009 7:26 PM
Subject: -=PCTechTalk=- Re: Suggestion on Dell freeze up


> Has he defragged his system in awhile?
>
> christy
> Just throwing out some thoughts here.
>
> ----- Original Message ----- 
> From: "Patricia" <rhekay@xxxxxxxxxx>
> To: <pctechtalk@xxxxxxxxxxxxx>
> Sent: Wednesday, November 04, 2009 12:33 PM
> Subject: -=PCTechTalk=- Re: Suggestion on Dell freeze up
>
>
>> hes using what came with the laptop and he has no other anitvirus.
>>
>> ----- Original Message ----- 
>> From: "Christy" <poppy0206@xxxxxxxxxxxxx>
>> To: <pctechtalk@xxxxxxxxxxxxx>
>> Sent: Tuesday, November 03, 2009 6:36 PM
>> Subject: -=PCTechTalk=- Re: Suggestion on Dell freeze up
>>
>>
>>> What firewall is he using?  Is there another antivirus program running 
>>> on
>>> the computer also?
>>>
>>> christy
>>>
>>> ----- Original Message ----- 
>>> From: "Patricia" <rhekay@xxxxxxxxxx>
>>> To: <pctechtalk@xxxxxxxxxxxxx>
>>> Sent: Tuesday, November 03, 2009 10:41 AM
>>> Subject: -=PCTechTalk=- Re: Suggestion on Dell freeze up
>>>
>>>
>>> Its a new laptop but when he shuts down AVG it stops freezing up
>>> ----- Original Message ----- 
>>> From: "Gman" <gman.pctt@xxxxxxxxx>
>>> To: <pctechtalk@xxxxxxxxxxxxx>
>>> Sent: Monday, November 02, 2009 10:59 PM
>>> Subject: -=PCTechTalk=- Re: Suggestion on Dell freeze up
>>>
>>>
>>>> Hi Patricia,
>>>> There's not much info here to go on, but it sounds a heat issue to me.
>>>>
>>>> If the system has been around for a while, it may be time to open up 
>>>> the
>>>> case and blow out some of the cruft & cobwebs that have accumulated
>>>> inside.
>>>> If he's not familiar with the procedure (power off, touch nothing
>>>> elecronic,
>>>> focus on fan blades and heatsinks, etc.), then I will suggest taking it
>>>> to
>>>> an experienced mom & pop shop to have it cleaned out.
>>>>
>>>> It could be the result of a fan that's underperforming (or on its way
>>>> out
>>>> altogether).  Again, if he's not experienced with this kind of
>>>> troubleshooting, it should be taken in to be tested for this.
>>>>
>>>> If its a much older machine, it could be that the thermal grease 
>>>> between
>>>> the
>>>> CPU and heatsink has dried out and needs to be replaced.  This 
>>>> procedure
>>>> definitely requires someone with significant experience.  It could also
>>>> be
>>>> a
>>>> faulty power supply, bad power coming from the wall socket or any 
>>>> number
>>>> of
>>>> other things too long to mention here.
>>>>
>>>> Peace,
>>>> Gman
>>>>
>>>> http://www.thevenusproject.com/index.php
>>>>
>>>> "The entire future of humankind is yet to be written"
>>>>
>>>> ----- Original Message ----- 
>>>> From: "Patricia" <rhekay@xxxxxxxxxx>
>>>> To: "PCTechTalk" <pctechtalk@xxxxxxxxxxxxx>
>>>> Sent: Monday, November 02, 2009 1:01 PM
>>>> Subject: -=PCTechTalk=- Suggestion on Dell freeze up
>>>>
>>>>
>>>>> My friend who is at work called and his pc (Dell Inspiron with Vista)
>>>>> Is freezing up every 15 to 20 min) then he has to shut down and 
>>>>> restart
>>>>> he cant do a control,alt delete he literally has to shut the power
>>>>> button
>>>>> down
>>>>> then powers it back up.
>>>>> Any suggestions as to what might be causing this?
>>>>>
>>>>> He cannot join the group as he is at work but I can text him with your
>>>>> suggestions.
>>>>>
>>>>> Trying to do a days work is getting frustrating..He is not in a
>>>>> corporation and has no
>>>>> tech support, its a privately owned small business.
>>>>>
>>>>> Patricia
>>>>
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>>>
>>>
>>> --------------------------------------------------------------------------------
>>>
>>>
>>>
>>> No virus found in this incoming message.
>>> Checked by AVG - www.avg.com
>>> Version: 8.0.237 / Virus Database: 270.14.45/2476 - Release Date:
>>> 11/02/09
>>> 07:51:00
>>>
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>>
>>
>> --------------------------------------------------------------------------------
>>
>>
>>
>> No virus found in this incoming message.
>> Checked by AVG - www.avg.com
>> Version: 8.0.237 / Virus Database: 270.14.47/2478 - Release Date: 
>> 11/03/09
>> 07:36:00
>>
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>
> ---------------------------------------------------------------
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>


--------------------------------------------------------------------------------



No virus found in this incoming message.
Checked by AVG - www.avg.com
Version: 8.0.237 / Virus Database: 270.14.49/2480 - Release Date: 11/04/09 
07:37:00

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