-=PCTechTalk=- Re: Suggestion on Dell freeze up
- From: Gman <gman.pctt@xxxxxxxxx>
- To: <pctechtalk@xxxxxxxxxxxxx>
- Date: Mon, 2 Nov 2009 22:59:42 -0500
Hi Patricia,
There's not much info here to go on, but it sounds a heat issue to me.
If the system has been around for a while, it may be time to open up the
case and blow out some of the cruft & cobwebs that have accumulated inside.
If he's not familiar with the procedure (power off, touch nothing elecronic,
focus on fan blades and heatsinks, etc.), then I will suggest taking it to
an experienced mom & pop shop to have it cleaned out.
It could be the result of a fan that's underperforming (or on its way out
altogether). Again, if he's not experienced with this kind of
troubleshooting, it should be taken in to be tested for this.
If its a much older machine, it could be that the thermal grease between the
CPU and heatsink has dried out and needs to be replaced. This procedure
definitely requires someone with significant experience. It could also be a
faulty power supply, bad power coming from the wall socket or any number of
other things too long to mention here.
Peace,
Gman
http://www.thevenusproject.com/index.php
"The entire future of humankind is yet to be written"
----- Original Message -----
From: "Patricia" <rhekay@xxxxxxxxxx>
To: "PCTechTalk" <pctechtalk@xxxxxxxxxxxxx>
Sent: Monday, November 02, 2009 1:01 PM
Subject: -=PCTechTalk=- Suggestion on Dell freeze up
> My friend who is at work called and his pc (Dell Inspiron with Vista)
> Is freezing up every 15 to 20 min) then he has to shut down and restart
> he cant do a control,alt delete he literally has to shut the power button
> down
> then powers it back up.
> Any suggestions as to what might be causing this?
>
> He cannot join the group as he is at work but I can text him with your
> suggestions.
>
> Trying to do a days work is getting frustrating..He is not in a
> corporation and has no
> tech support, its a privately owned small business.
>
> Patricia
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