-=PCTechTalk=- Re: Suggestion on Dell freeze up
- From: "Patricia" <rhekay@xxxxxxxxxx>
- To: <pctechtalk@xxxxxxxxxxxxx>
- Date: Wed, 4 Nov 2009 12:33:39 -0500
hes using what came with the laptop and he has no other anitvirus.
----- Original Message -----
From: "Christy" <poppy0206@xxxxxxxxxxxxx>
To: <pctechtalk@xxxxxxxxxxxxx>
Sent: Tuesday, November 03, 2009 6:36 PM
Subject: -=PCTechTalk=- Re: Suggestion on Dell freeze up
> What firewall is he using? Is there another antivirus program running on
> the computer also?
>
> christy
>
> ----- Original Message -----
> From: "Patricia" <rhekay@xxxxxxxxxx>
> To: <pctechtalk@xxxxxxxxxxxxx>
> Sent: Tuesday, November 03, 2009 10:41 AM
> Subject: -=PCTechTalk=- Re: Suggestion on Dell freeze up
>
>
> Its a new laptop but when he shuts down AVG it stops freezing up
> ----- Original Message -----
> From: "Gman" <gman.pctt@xxxxxxxxx>
> To: <pctechtalk@xxxxxxxxxxxxx>
> Sent: Monday, November 02, 2009 10:59 PM
> Subject: -=PCTechTalk=- Re: Suggestion on Dell freeze up
>
>
>> Hi Patricia,
>> There's not much info here to go on, but it sounds a heat issue to me.
>>
>> If the system has been around for a while, it may be time to open up the
>> case and blow out some of the cruft & cobwebs that have accumulated
>> inside.
>> If he's not familiar with the procedure (power off, touch nothing
>> elecronic,
>> focus on fan blades and heatsinks, etc.), then I will suggest taking it
>> to
>> an experienced mom & pop shop to have it cleaned out.
>>
>> It could be the result of a fan that's underperforming (or on its way out
>> altogether). Again, if he's not experienced with this kind of
>> troubleshooting, it should be taken in to be tested for this.
>>
>> If its a much older machine, it could be that the thermal grease between
>> the
>> CPU and heatsink has dried out and needs to be replaced. This procedure
>> definitely requires someone with significant experience. It could also
>> be
>> a
>> faulty power supply, bad power coming from the wall socket or any number
>> of
>> other things too long to mention here.
>>
>> Peace,
>> Gman
>>
>> http://www.thevenusproject.com/index.php
>>
>> "The entire future of humankind is yet to be written"
>>
>> ----- Original Message -----
>> From: "Patricia" <rhekay@xxxxxxxxxx>
>> To: "PCTechTalk" <pctechtalk@xxxxxxxxxxxxx>
>> Sent: Monday, November 02, 2009 1:01 PM
>> Subject: -=PCTechTalk=- Suggestion on Dell freeze up
>>
>>
>>> My friend who is at work called and his pc (Dell Inspiron with Vista)
>>> Is freezing up every 15 to 20 min) then he has to shut down and restart
>>> he cant do a control,alt delete he literally has to shut the power
>>> button
>>> down
>>> then powers it back up.
>>> Any suggestions as to what might be causing this?
>>>
>>> He cannot join the group as he is at work but I can text him with your
>>> suggestions.
>>>
>>> Trying to do a days work is getting frustrating..He is not in a
>>> corporation and has no
>>> tech support, its a privately owned small business.
>>>
>>> Patricia
>>
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>
>
> --------------------------------------------------------------------------------
>
>
>
> No virus found in this incoming message.
> Checked by AVG - www.avg.com
> Version: 8.0.237 / Virus Database: 270.14.45/2476 - Release Date: 11/02/09
> 07:51:00
>
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--------------------------------------------------------------------------------
No virus found in this incoming message.
Checked by AVG - www.avg.com
Version: 8.0.237 / Virus Database: 270.14.47/2478 - Release Date: 11/03/09
07:36:00
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