-=PCTechTalk=- Re: Big Problem
- From: "Mike the mod" <mikebike@xxxxxxxxx>
- To: pctechtalk@xxxxxxxxxxxxx
- Date: Wed, 09 Jul 2008 12:21:09 -0700
Hello Bod,
if you installed the latest XP update on computer #2 there
is a known problem with it.
On that computer try using System Restore to go back to before the last
update.
It seems to me it was a conflict between the new update and Zone Alarm most
of the time.
Both programs are aware of the problem and working on a fix for it.
IHTH
/V\ike one of the mods
******* REPLY SEPARATOR *********
On 7/10/2008 at 2:13 AM Bashful Bob wrote:
Hi
I have what I think is a major problem.
Background
I have a home network of three computers and a network printer (yes with a
NIC card).
Computer No1 is a dual boot with Windows 98se and Win2k.
Computer No 2 is a Sony Laptop with XP Pro
Computer No 3 is a desktop with XP Home
Printer is HP Photosmart 3210
DSL Netgear DG384 Router with built in Modem
Problem:
Sometime last night Computer No 2 stopped accessing the Internet and the
network printer. We had a rainstorm and I do not remember any lightening
and/or thunder. Computer No 2 was only one on. I have tried accessing with
the browser, email and other assorted links, all to no avail.
I do not get the little box that I normally get that says it wants me to
give password, etc to log on to my Google account during boot up.
I get a message box concerning my printer that says "HP Digital Imaging
Monitor" And further states it has encountered a problem and needs to
close.
When I try to access the Internet through Internet explorer I get "page
cannot be displayed" message. When I try to get my email I get notified
that "The connection to the server has failed" on all accounts.
What I have done to try to resolve the problem:
I unplugged the router to reset it. Computer No 2 still cannot access the
Internet or printer. Computer No 1 & 3 can access the Internet and printer.
I get no error messages of any kind when the computer boots.
I exchanged Cat 5 cables with computers No 1 & 2 and I switched the cable
ports in the router. Computer No 1 could get out on the Internet and
Computer No 2 still could not. So cables are ok and Router is functioning
ok.
Problem is now in Computer No 2. Computer seems to be functioning ok other
then it will not access the Internet.
Solution:
I need a solution. Hopefully one that does not involve Wiping the HD clean
and restarting from scratch.
Life is what happens in between plans.
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