-=PCTechTalk=- Re: Big Problem

  • From: "BashfulBob" <Bashfulbob@xxxxxxx>
  • To: <pctechtalk@xxxxxxxxxxxxx>
  • Date: Wed, 9 Jul 2008 15:19:44 -0500

Hi Mike
I did a system restore and that solved the problem.

Thanks for the  simple solution to a big problem.

Life is what happens in between plans.

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(Got fed up with Norton's)

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----- Original Message ----- 
From: "Mike the mod" <mikebike@xxxxxxxxx>
To: <pctechtalk@xxxxxxxxxxxxx>
Sent: Wednesday, July 09, 2008 2:21 PM
Subject: -=PCTechTalk=- Re: Big Problem


Hello Bod,
if you installed the latest XP update on computer #2 there
is a known problem with it.
On that computer try using System Restore to go back to 
before the last
update.

It seems to me it was a conflict between the new update and 
Zone Alarm most

of the time.
Both programs are aware of the problem and working on a fix 
for it.

IHTH
/V\ike one of the mods
*******  REPLY SEPARATOR *********

On 7/10/2008 at 2:13 AM Bashful Bob wrote:

Hi
I have what I think is a major problem.



Background

I have a home network of three computers and a network 
printer (yes with a
NIC card).

Computer No1 is a dual boot with Windows 98se and Win2k.

Computer No 2 is a Sony Laptop with XP Pro

Computer No 3 is a desktop with XP Home

Printer is HP Photosmart 3210

DSL Netgear DG384 Router with built in Modem



Problem:

Sometime last night Computer No 2 stopped accessing the 
Internet and the
network printer. We had a rainstorm and I do not remember 
any lightening
and/or thunder. Computer No 2 was only one on. I have tried 
accessing with
the browser, email and other assorted links, all to no 
avail.



I do not get the little box that I normally get that says it 
wants me to
give password, etc to log on to my Google account during 
boot up.



I get a message box concerning my printer that says "HP 
Digital Imaging
Monitor" And further states it has encountered a problem and 
needs to
close.



When I try to access the Internet through Internet explorer 
I get "page
cannot be displayed" message. When I try to get my email I 
get notified
that "The connection to the server has failed" on all 
accounts.



What I have done to try to resolve the problem:

I unplugged the router to reset it. Computer No 2 still 
cannot access the
Internet or printer. Computer No 1 & 3 can access the 
Internet and printer.
I get no error messages of any kind when the computer boots.



I exchanged Cat 5 cables with computers No 1 & 2 and I 
switched the cable
ports in the router. Computer No 1 could get out on the 
Internet and
Computer No 2 still could not. So cables are ok and Router 
is functioning
ok.



Problem is now in Computer No 2. Computer seems to be 
functioning ok other
then it will not access the Internet.



Solution:

I need a solution. Hopefully one that does not involve 
Wiping the HD clean
and restarting from scratch.



Life is what happens in between plans.

Virus free email by Norton's
This message is intended for the sole use of the individual 
and/or entity
to which it is addressed, and may contain information that 
is privileged,
confidential, and exempt from disclosure under applicable 
law. If you are
not the addressee, or authorized to receive this on behalf 
of the
addressee, you are hereby notified that you may not use, 
copy, disclose, or
distribute to anyone this message or any part thereof. If 
you have received
this in error, please immediately advise the sender by 
e-mail and delete
this information. Thank you



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