OMG! I'm ashamed to tell you, but I must. Surely there can't be such other dummies here.....but just in case. Remember I mentioned that I had rows of partial print? I took out the cartridge, and although I have very low vision, I saw a small piece of green; the stip you pull off was still there! I'm such a dummie! I'm going to bed, and pull the covers over my head. Sorry, everyone. Thanks for trying to help. Betty Don WIlcox wrote: > You can try these tips in any order.... > > Try a system restore to the point before you made the changes. If that > fixes the problem, you have pinpointed the cause. > If it doesn't, you can undo the restore. > > If it does not fix the problem, check your driver. If it is functioning > properly, try the printer on a different computer if possible. If it works > on a different computer, uninstall and reinstall the driver. Check the > internet for an updated driver while you are at it. > > If that does not fix the problem, try printing in a different program. If > you were using MS WORD try using notepad or wordpad. If it works in > different software, you have a software problem. > > If it doesn't work, you might have a hardware problem. Call HP or visit > their website. > > Don > > > > -- Please remember to trim your replies (including this sentence and everything below it) and adjust the subject line as necessary. To unsubscribe or change your email settings: //www.freelists.org/webpage/pctechtalk To access our Archives: http://groups.yahoo.com/group/PCTechTalk/messages/ //www.freelists.org/archives/pctechtalk/