Betty, It won't be able to update the driver unless you've already downloaded (and, if necessary, uncompressed) a replacement driver for it. The fact that it is unable to print in any app that uses the printer's installed driver indicates that the driver is, indeed, corrupted. What operating system are you running? Peace, GMan "The only dumb questions are the ones that are never asked!" ----- Original Message ----- From: "betty" <nextcent@xxxxxxxxxxxxxx> To: <pctechtalk@xxxxxxxxxxxxx> Sent: Sunday, April 22, 2007 4:01 PM Subject: -=PCTechTalk=- Re: Big Printer Problem >I don't remember exactly, but I tried updating the drive, and when > it finished it was o.k. The Device Manager indicated that the drive > was o.k. too. > I just tried printing in Note Pad, and Word, and I get like 1/2 or 1/4 > of some sort of print all across the page on each line. > > Betty -- Please remember to trim your replies (including this sentence and everything below it) and adjust the subject line as necessary. To unsubscribe or change your email settings: //www.freelists.org/webpage/pctechtalk To access our Archives: http://groups.yahoo.com/group/PCTechTalk/messages/ //www.freelists.org/archives/pctechtalk/