[pchelpers] Re: help for a friend
- From: Scott McNay <Wizard@xxxxxxxx>
- To: "G.R. Hanson" <pchelpers@xxxxxxxxxxxxx>
- Date: Sat, 19 Jun 2004 18:50:18 -0500
Hi Re-Na,
She said that she looked in "remove programs" (presumably she meant
"Add or Remove Programs"), so I'd guess that she saw that there. If
that's the only thing that she saw there, then she needs a lot of
updates. Have her go to http://windowsupdate.microsoft.com/ and let it
install the updates that it preselects, and keep going back until it
doesn't preselect any more.
If she wants, she could instead install XP SP2 RC2 from
http://www.microsoft.com/technet/prodtechnol/winxppro/sp2preview.mspx,
as long as she understands that it's still in beta. It'll provide
better protection against things like hotbar and the like showing up
that she didn't deliberately install.
And remind her to quote things word-for-word, if possible, so that we
won't have to guess what she means. :)
--Scott.
Saturday, June 19, 2004, 5:26:48 PM, you wrote:
GRH> Thanks.
GRH> What did this part mean, do you know?
GRH> I have one called windows media hot fix & it say's see 828026
GRH> Re-Na
GRH> ----- Original Message -----
GRH> From: "Nigel Hunter" <nigelhunter@xxxxxxxxxx>
GRH> To: <pchelpers@xxxxxxxxxxxxx>
GRH> Sent: Saturday, June 19, 2004 5:10 PM
GRH> Subject: [pchelpers] Re: help for a friend
GRH> Hotbar can be removed with spybot. Here is the address:
GRH> http://www.safer-networking.org/ Even if it doesn't remove it the first
time
GRH> it will ask if you would like it to run when the machine is rebooted. All
GRH> you have to say is yes and it will be done. This happens when the program
is
GRH> in memory when you first run it but it will disappear the next time.
GRH> If she needs any further help just holler Re-Na
GRH> All the best
GRH> Nigel
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--Scott.
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