Hotbar can be removed with spybot. Here is the address: http://www.safer-networking.org/ Even if it doesn't remove it the first time it will ask if you would like it to run when the machine is rebooted. All you have to say is yes and it will be done. This happens when the program is in memory when you first run it but it will disappear the next time. If she needs any further help just holler Re-Na All the best Nigel -----Original Message----- From: pchelpers-bounce@xxxxxxxxxxxxx [mailto:pchelpers-bounce@xxxxxxxxxxxxx]On Behalf Of G.R. Hanson Sent: 19 June 2004 22:49 To: PCHelpers Subject: [pchelpers] help for a friend A friend emailed me this and I'm in the middle of a big project outside and don't have time to research what to remove what or what the other one is so I'm asking the list if they can reply and I'll let her know. If she needs to download a program, let me know which one and I'll pass on the info. Make the program be the easiest that you can suggest as this is her very first computer and she has not had it that long. She is using windows xp. Here is what she wrote: I ran virus scan. Showed 4 unwanted files. I was able to delete 3. Could not clean or delete 1. I quarantined it. Do you know how I can remove it. I could not find it in my remove programs. It is called Hotbar. I have one called windows media hot fix & it say's see 828026. I would appreciate any help. Thanks. Re-Na Hanson / Arkansas USA -------list-services-below----------- Regards, John Durham (list moderator) <http://modecideas.com/contact.html?sig> Freelists login at //www.freelists.org/cgi-bin/lsg2.cgi List archives at //www.freelists.org/archives/pchelpers PC-HELPERS list subscribe/unsub at http://modecideas.com/discuss.htm?sig Latest news live feeds at http://modecideas.com/indexhomenews.htm?sig Good advice is like good paint- it only works if applied. --- Incoming mail is certified Virus Free. Checked by AVG anti-virus system (http://www.grisoft.com). Version: 6.0.707 / Virus Database: 463 - Release Date: 15/06/04 --- Outgoing mail is certified Virus Free. Checked by AVG anti-virus system (http://www.grisoft.com). Version: 6.0.707 / Virus Database: 463 - Release Date: 15/06/04 -------list-services-below----------- Regards, John Durham (list moderator) <http://modecideas.com/contact.html?sig> Freelists login at //www.freelists.org/cgi-bin/lsg2.cgi List archives at //www.freelists.org/archives/pchelpers PC-HELPERS list subscribe/unsub at http://modecideas.com/discuss.htm?sig Latest news live feeds at http://modecideas.com/indexhomenews.htm?sig Good advice is like good paint- it only works if applied.