[pchelpers] Re: WIndows NT 4

  • From: John Bird <john@xxxxxxxxxxxx>
  • To: pchelpers@xxxxxxxxxxxxx
  • Date: Wed, 20 Feb 2002 11:48:09 +1300

At 11:44 PM 18/02/02 -0500, you wrote:
>I have a question for you about the Network that is running Windows NT4. Are
>all versions of Windows NT4 the same on the network? Have all been upgraded
>to the same version and patches? If you have one or more that are different
>this may cause some of your problems as they may be handling the data a bit
>differently and the server may sense this as another type of command and
>this can cause what you are describing. It is also possible that you have a
>bad memory module, or one that is intermittent on either the server or one
>of the network's computers. Backing up data is time consuming and a big
>memory hog. At times it will bring a very good system to its knees and
>everyone looks at it and cannot duplicate the glitch so as to troubleshoot
>its root cause. I would check the versions and memory of all on this
>particular network and also make sure that someone has not mixed and matched
>memory of different speeds. Some will say this is OK but I have found that
>to be true. If you have more detail let us know and maybe we can take
>another look at it.

The server is NT4, the workstations are a mixture of some with Windows 95 
and mainly Windows 98 (help says Windows 98 Copyright 1998 so I presume it 
is not SE) 64mb ram

>John F
>
>-----Original Message-----
>From: pchelpers-bounce@xxxxxxxxxxxxx
>[mailto:pchelpers-bounce@xxxxxxxxxxxxx]On Behalf Of John Bird
>Sent: Monday, February 18, 2002 7:22 PM
>To: pchelpers@xxxxxxxxxxxxx
>Subject: [pchelpers] WIndows NT 4
>
>
>
>
>
>Our firm supports our own software running on all flavours of Windows
>networks as well as Novell, SCO Openserver (Unix in other words) and
>linux.  We have one client running a network with Windows NT4 which has
>more problems than all of the others put together.
>
>The sorts of problems are screens just falling out of our software, back to
>the WIndows desktop, sometimes with a general catch-all error indicating
>the program had trouble loading more of the underlying runtime system, or
>the running program file, or sometimes with no error.  Also if it generates
>a command will crash the parent program sometimes (as example of command is
>executing a batch file that copies a number of very large files for backing
>up data - I suspect that copying large files has used some big memory
>buffers and made something go flaky), or sometimes freezing solid.
>
>I have always suspected there is an underlying network problem, e.g.
>involving brief network server outages or time-outs but have never been
>able to prove it.  Other software on the same network (e.g. Word) also has
>similar occasional problems e.g. when saving files or printing, but not so
>intensely as our software, which is constantly reading and writing data on
>the server. The server event logs do not report any particular obvious
>faults.  The cabling at this site is quite old (over 5 years).
>
>Question:
>Does anyone have any suggestions, or know of any software for monitoring if
>a network is having intermittent faults (e.g. due to lots of collisions, or
>the server freezing for short periods etc).
>
>John Bird
>Beyond Data Systems
>john@xxxxxxxxxxxx
>Ph 64-3-3654656 or 025 367702
>
>
>
>
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John Bird
Beyond Data Systems
john@xxxxxxxxxxxx
Ph 64-3-3654656 or 025 367702



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