[pchelpers] Re: Trojans again
- From: Eric Furman <dabaric@xxxxxxxxxx>
- To: pchelpers@xxxxxxxxxxxxx
- Date: Thu, 01 Jul 2004 10:54:56 +1200
Hi
In haste. Have to get to work. What is the abbreviation TDS please?
Eric
At 30/06/2004, you wrote:
>Hi Eric
>
>Have you tried running TDS? It did score higher than "a squared" in the
>comparison tests i saw. Looks like you still have about 10 days left in
>your trial period. Remember to first update it manually. Let me know if
>you need help doing that or running the program to remove the trojans
>*permanently*.
>
>You can also write to their helpdesk directly at tech@xxxxxxxxxxxxxxxx
>Please let us know what they answer. Many times companies do not provide
>help during the trial period, but TDS did answer when i wrote to them
>about your problems. It would also make sense to try if "a squared" has
>as good and smart a customer help policy. A good company helps customers
>with the free version too because they know that a satisfied customer is
>worth even more than the price of the product and will often buy the
>product and will also recommend it to others.
>
>Could this be a new infection? Are you using Internet Explorer? If so,
>have you followed the directions for making it as safe as possible? Have
>you considered using Firefox instead? Do you have a firewall? I agree
>with Cyril's praise of Sygate. It has none of the problems common with
>ZoneAlarm and is at least as reliable, apparently even more so.
>
>Once you get rid of the trojans, try this scan:
>http://scan.sygate.com
>
>Ekhart
Eric Furman
PO Box 7541
Wellesley Street
Auckland
New Zealand
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