Scott, thanks for you response. I will work with this and see what I can come up with the next time I get up there to her place. I picked up the Trojan Virus term from the Internet. These actually are trojans. Cy ----- Original Message ----- From: "Scott McNay" <Wizard@xxxxxxxx> To: "Cyril Halbach" <pchelpers@xxxxxxxxxxxxx> Sent: Saturday, June 26, 2004 22:51 PM Subject: [pchelpers] Re: Trogan Virus Hi Cyril, Saturday, June 26, 2004, 9:18:11 PM, you wrote: Are they trojans or viruses? By combining the names, you are pretending that two entirely different things are the same. A trojan is not a virus, and vice versa. Most antivirus programs take only passing notice of trojans. Since your daughter's computer apparently already has Norton AV installed, you should update it and let it attempt to repeir also. If it has expired or the LiveUpdate won't work for some other reason, then all you have to do is go to http://securityresponse.symantec.com/avcenter/download.html, download the latest definitions, set the system date back a year or two to a time before Norton expired, install the update (the update will not install unless the date is prior to the exiration date), then restore the date to the correct value. Once you have it updated, you can then do a full scan of the system again with Norton. Since you don't know what other kinds of junk is on her system, you should attack with other programs as well. Start with AdAware and Spybot Search & Destroy (BOTH of them, not just one): http://security.kolla.de/ http://www.lavasoftusa.com/support/download/ -------list-services-below----------- Regards, John Durham (list moderator) <http://modecideas.com/contact.html?sig> Freelists login at //www.freelists.org/cgi-bin/lsg2.cgi List archives at //www.freelists.org/archives/pchelpers PC-HELPERS list subscribe/unsub at http://modecideas.com/discuss.htm?sig Latest news live feeds at http://modecideas.com/indexhomenews.htm?sig Good advice is like good paint- it only works if applied.