Content-Type: text/plain; charset="utf-8" Content-Transfer-Encoding: quoted-printable Hi; I have a brand new computer and still having problems.. My computer is a = Gateway 4860 My operating system is windows 7 8GB Ram and 1 TB hard drive I Have Savard Software's Service Record installed and I can=E2=80=99t = open it. I am attaching a screen shot of what comes up. What do you think is happening? I would appreciate any suggestions Thank you=20 Morris Gratton